Financial Systems Analyst

About The Role

This is a dynamic technical and operational role serving as a dedicated Financial Systems Analyst for the high-growth Industrious Accounting and Finance team. Reporting to the Financial Systems Manager, your primary mission is to support the day-to-day health, efficiency, and accuracy of our core financial platforms:
Net Suite and Coupa.

We are looking for a "Net Suite-first" junior professional - someone who understands the fundamentals of Net Suite administration and is excited to expand their toolkit by learning Coupa administration. We operate in a Net Suite One World environment with subsidiaries across the globe, and you will be the front line of end-user support, ensuring our systems scale alongside our global expansion while maintaining the integrity of our financial data.

Ultimately, the ideal candidate is a proactive systems administrator who is culturally aligned with the Finance team s goals, including attention to detail and accountability, while possessing the technical depth to bridge the gap between financial requirements and IT execution at a fast-paced, exciting growth company.

• Primary Net Suite Support:
  Serve as the first point of contact for Net Suite and Coupa-related queries, including user access, Chart of Accounts, Approval Chains, reporting, and basic system configuration. Responsible for creating saved searches, reports, simple workflows, roles/permissions review (first pass). Joining the existing financial systems team in assisting the accounting and finance teams with month-end close
• Ticketing & Triage:
  Get ready for a lot of tickets! Manage a steady flow of support requests via Zendesk and Slack. You ll be the "detective" who investigates errors, resolves access hurdles, and ensures we hit our SLAs and response times.
• Integration Monitoring:
  Monitor and debug integrations (Workato) between Net Suite and Coupa. If it s a technical fire, you pass it to the engineering team. Maintaining lookup tables, getting ahead of issues by proactively monitoring integrations.
• Coupa Apprenticeship:
  Work closely with the Financial Systems Manager to learn the ins and outs of Coupa, eventually taking on co-administration duties for the Procure-to-Pay process.
• Testing & UAT:
  Assist in the testing of new features and system updates. You ll help ensure that "going live" is a non-event because your prep work was so thorough.
• Documentation:
  Create and maintain "How-To" guides and process maps to empower our Finance team to use our systems more effectively.

• You have 1-3 years of experience in a technical or analyst role, with a specific focus on Net Suite.
• You are eager to become a dual-threat admin by adding Coupa expertise to your resume.
• You are a natural problem-solver who doesn t mind "getting under the hood" of a system to figure out why an integration failed or an end user isn’t seeing their desired results.
• You pride yourself on being highly organized and detail-oriented; you understand that in Finance systems, a small error can have a large impact.
• You are a clear communicator who can translate "system-speak" into plain English for our Accounting colleagues and others cross-functionally in the organization.
• The idea of working in a fast-paced, high-growth environment where no two days are the same sounds like fun!
• Bonus: You have a basic understanding of accounting principles (e.g., the difference between a Debit and a Credit, or how the Accounts Payable process works).
  Bonus: You have Net Suite scripting experience, optional but can grow in the role.
• Bonus: You have experience working with P2P platforms like Coupa.
• Bonus: You have experience with, or a basic understanding of internal controls (SOX-relevant), and the sensitive nature of financial reporting data.

• You have no prior experience working within Net Suite.
• You prefer a slow-paced environment with very few interruptions or tickets.
• You are looking for a purely "strategic" role and aren t interested in the daily tactical work of system administration and end user support.
• You find documentation and process-mapping tedious.
• You are uncomfortable working in…