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HelpDesk/Support IT Support

Hybrid Service Desk Analyst II - Fast-Paced IT Support

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Netrio
Full Time position
Listed on 2026-05-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR
Job Description & How to Apply Below
A technology services provider in Buffalo is looking for a Service Desk Analyst 2 to act as the first line of defense for customer issues. Responsibilities include handling support tickets, collaborating with team members, and ensuring client satisfaction through effective communication. Candidates should have an Associates degree or equivalent experience, with 1-2 years in IT support, focusing on networking and customer service.

This position offers a competitive salary, benefits, and a hybrid work environment.
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