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SaaS Implementation Specialist – Customer Success
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-06-03
Listing for:
RouteGenie
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
Technical Support, IT Consultant
Job Description & How to Apply Below
Route Genie is seeking an Implementation Associate to guide new customers through their implementation journey. This role involves managing customer relationships, ensuring successful platform adoption from contract signing to go-live.
Responsibilities include leading training sessions, troubleshooting technical issues, and maintaining CRM records. Qualifications include a Bachelor's degree and 2-4 years in customer-facing roles. A hybrid work environment is offered in Buffalo, NY or Nashville, TN.
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