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Hybrid Service Desk Analyst — End-User Support Pro

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Synergy
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 40000 - 60000 USD Yearly USD 40000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Service Desk Analyst I — End-User Support Pro

Synergy in Buffalo, NY is seeking a Service Desk Analyst I to provide excellent support in a hybrid working environment. The Analyst will evaluate end-user needs, troubleshoot technical issues, and ensure timely resolutions for customer satisfaction.

This role requires strong communication, 1-2 years of help desk experience, and familiarity with tools such as Microsoft 365 and Active Directory. Join us to make a meaningful impact in technology and education!

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