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Technical Implementation Lead

Job in Buffalo, Erie County, New York, 14201, USA
Listing for: Empathy
Full Time position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 145000 USD Yearly USD 145000.00 YEAR
Job Description & How to Apply Below
A technology-driven support organization is seeking a Technical Implementation Manager to guide US clients in platform setups and customizations. This role involves collaborating with Product and Tech teams, ensuring clear communication of client needs, and supporting client success through operational insights. The ideal candidate should have 5+ years’ experience in client-facing technical roles, a Bachelor's in a related field, and strong problem-solving skills.

The compensation for this position is approximately $145,000 plus equity and benefits.
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