Technology Equipment Technician

Description

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Job Description

Technology Equipment Technician

Contract:

Buffalo, New York, US

Salary Range: 20.00 - 24.00 | Per Hour

Job Code: 369908

End Date:
Days Left: 28 days, 3 hours left

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Job Title: Technology Equipment Technician & Sales Rep I

Location: Cheektowaga, NY - 14225

On-site

Duration: 03+ Months Contract Role + Extension

Client Domain: Banking
Pay Range: $20/h. to $24/hr.

Details

• This person will be testing computer monitors and keyboard kits to be reused or sold
• This is not a typical technology or desk job
• CW will be active in a technology stockroom, moving and palletizing freight in a climate-controlled warehouse environment

Skill Set

• Dependable / Reliable
• Coachable
• Willing to do repetitive tasks

OVERVIEW:

• Completes activities related to installations, configuration, operations of system hardware and software, and related to corporate technology equipment.
• Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment.

PRIMARY RESPONSIBILITIES:

• Complete the disposition of all technology equipment to include Laptops, Desktops, Thin Clients, Workstations, Tablets, Apple iPhones, iPads, MiFi devices, Micro Readers, BIC Scanners, Journal Printers, Joggers and any peripheral equipment. Provide troubleshooting and resolution on routine to moderately complex issues using basic diagnostic tools.
• Maintain and track the repair inventory log for all devices and equipment.
• Triage and process all Service Now orders and tickets to ensure business continuity for new equipment and break/fix replacement devices. May participate and provide feedback on Service Now enhancement opportunities to improve the customer experience. Participate in software testing as necessary.
• Supports the discovery, transport, and evaluation of unused equipment throughout the Bank. Assists with initial assessment of the quality and condition of equipment to estimate potential resale value. Perform refurbishment of salvageable items for profitable sale to maximize return or benefit to the Bank. Participates in the retail sale of equipment to employees and external parties.
• Complete order processing, shipping, and inventory tracking for customer orders.
• Serves as a direct point of contact to clients and customers in the sale of refurbished technology equipment.
• Maintain a strong aptitude and working knowledge of bank applications and systems development environments. Maintain a detailed understanding of vendor technologies and services used by the Bank.
• Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the Bank brand.
• Maintain internal control standards, including the timely implementation of internal and external audit points, together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

EDUCATION AND EXPERIENCE REQUIRED:

• Minimum of 3 years higher education and/or work experience.
• Ability to learn quickly in a rapid-paced environment.
• Able to meet with clients of varying levels to gather, document, and analyze system specifications and requirements, and work closely with integrators, developers, and testers in a fast-paced environment.
• Ability to work independently and collaboratively with others in a team environment.
• Ability to complete tasks with minimal supervision.
• Process-oriented.

EDUCATION AND EXPERIENCE PREFERRED:

• Associate degree in a technology-related field.
• Certifications or special training in related technologies.
• Demonstrate technical, analytical, troubleshooting, and problem-solving skills.
• Understanding of how people, processes, and technology within an organization interact to provide input and support feasible solutions on projects.
• Excellent written and verbal communication skills.
• Effective influencing skills.

PHYSICAL REQUIREMENTS:

• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Thank you

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, and paid holidays annually - as applicable.

Job Requirement

• troubleshooting
• IT
• information technology
• warehouse
• equipment testing

Reach Out to a Recruiter

• Recruiter
• Email
• Phone
• Parth Shah

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