Technical Project Manager

Job Title: Technical Project Manager – Financial Services (Networking/Connectivity)

Location: Buffalo, NY (Onsite – 3 days/week)

Duration: 9+ months

We are seeking a client-facing Technical Project Manager to lead end-to-end delivery of change initiatives within a financial services environment. This role requires strong project management capabilities combined with technical understanding of system integrations, connectivity solutions, and client onboarding processes. Experience with networking or Cisco-related projects is a strong advantage.

• Operational Project Management:
  Lead end-to-end delivery of client change initiatives, including planning, execution, risk management, and issue resolution.
• Collaborate with business units and clients to gather requirements, define project scope, and establish clear deliverables.
• Develop and maintain detailed project plans, timelines, and status reports; communicate progress to stakeholders and senior leadership.
• Conduct user training sessions and prepare documentation to support successful adoption.
• Oversee onboarding of new financial products and client connectivity solutions.
• Act as the primary point of contact for clients, coordinating with global and U.S.
  
  -based teams to ensure timely delivery.
• Partner with IT, vendors, and business teams to troubleshoot and resolve system integration issues.
• Support implementation of technical solutions ensuring data integrity, security, and compliance with U.S. regulations.
• Monitor file transfers and connectivity performance post-implementation; drive continuous improvements.

• Build and maintain strong client relationships, acting as a trusted advisor.
• Bridge the gap between technical and non-technical stakeholders by translating business requirements into actionable solutions.
• Provide regular updates on project status, risks, and mitigation strategies.
• Promote collaboration, accountability, and continuous improvement across global teams.
• Support change management initiatives to ensure adoption and engagement.

• Proven experience in project management within systems implementation or integration environments.
• Background in financial services (banking, payments, or related domains preferred).
• Strong track record of delivering projects on time and within scope.
• Solid understanding of integration concepts (APIs, file transfers, connectivity solutions).
• Excellent stakeholder management and communication skills, including interaction with senior leadership.
• Strong analytical and problem-solving abilities.
• Familiarity with data security, compliance, and U.S. regulatory standards.
• Experience working in global or cross-functional teams.

• Experience with networking environments or Cisco-related projects.
• Familiarity with tools such as JIRA, MS Project, and Confluence.
• Project management certifications (PMP, PRINCE2, Agile) are a plus.
• Work Authorization Requirement:
  Candidates must be authorized to work in the United States on a full-time basis without current or future employer sponsorship.

• Client-focused delivery approach.
• Strong ownership and accountability.
• Ability to translate business needs into technical solutions.
• Attention to detail with a strategic mindset.