It Radio Communications Administrator

Position: IT RADIO COMMUNICATIONS ADMINISTRATOR
WORK OBJECTIVE:

We are seeking qualified candidates for the position of Radio Communications Administrator, which will be part of the Information Technology Department for the Authority. The Radio Communications Administrator will work closely with the Radio Manager to ensure all Radio systems are operating properly and also work directly with the business units to ensure the requirements are met. Responsibilities include scheduling and tasking (internal/external resources including 3rd party vendor resources) managing the overall radio system health, backup, monitoring, system support and system patching and security.

The Radio Communications Administrator is a confidential employee due to the sensitivity of radio communications, the criticality of the system and the vendor and agency relationships needed to maintain an operational system.

ESSENTIAL FUNCTIONS:

The Radio Communications Administrator be responsible for the day to day operations of the entire Radion system and will perform the following responsibilities:
Installation, testing, maintenance and repair of commercial FM two-way radio systems and equipment including low band VHF, VHF, UHF, P25 trunked radio networks, microprocessor-controlled radio transceivers, simulcast site controllers, antenna systems, multi-site microwave links, dispatch consoles, and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers.
• Responsible for system administration, configuration and programming of the radio servers.
• On-site service manager providing daily customer service, troubleshooting, and programming for all LMR infrastructure and subscriber equipment.
• Ensures systems are running, optimized, and utilized correctly and efficiently.
• Works directly with business units utilizing radio communication servers to ensure business requirements are documented and maintained.
• Perform diagnostics and troubleshooting of analog and digital radio systems (e.g., P25, trunked/conventional).
• Perform technical evaluations and assessments of various LMR networks and distributed antenna systems (DAS).
• Works with vendors to ensure all preventative maintenance and routine system performance checks are completed.
• Program radios and update firmware/software as needed.
• Interface with end-users to resolve technical issues and support operational needs.
• Experience supporting complex systems (e.g., P25/ASTRO 25 systems, DMR platforms, trunked and conventional networks), repeaters, and dispatch consoles.
• Experience in analyzing tower sites and identifying deficiencies/areas that require correction/repair, documenting condition of sites, preparing reports to document tower site status, repairs, and maintenance.
• Defines, acquires, analyzes, synthesizes, and publishes radio system operational metrics.
• Assists with the installation and maintenance of mobile radios in Authority vehicles as needed.
• Oversees installation and maintenance of all subscriber units (portable and mobile radio units) and bi-directional amplifiers (BDA) as required by law.
• Participate in on-call after-hours support role, which includes a requirement to respond remotely or in-person to radio system outages.
• Perform related duties commensurate with classification level.
• Basic understanding of IP network technology including; understanding of Ethernet backhaul as it applies to Land Mobile Radio networks; and knowledge of electronics theory, circuit operation.

KNOWLEDGE, SKILLS and ABILITIES:

General knowledge of principles, procedures, and operations of Public Safety two-way radio emergency communications systems; required. Must have the skill and ability to handle multiple projects simultaneously and to communicate effectively both verbally and in writing. General computer literacy; required. Must be able to establish and maintain effective working relationships with 9-1-1 Commissioners, county officials, other public safety officials, citizens, and vendors.

Must be able to read, write and understand the English language and follow written and verbal instructions. Must have the ability to…