It Radio Communications Administrator

WORK OBJECTIVE

We are seeking qualified candidates for the position of Radio Communications Administrator, which will be part of the Information Technology Department for the Authority. The Radio Communications Administrator will work closely with the Radio Manager to ensure all Radio systems are operating properly and also work directly with the business units to ensure the requirements are met. Responsibilities include scheduling and tasking internal and external resources, managing overall radio system health, backup, monitoring, system support, system patching, and security.

The Radio Communications Administrator is a confidential employee due to the sensitivity of radio communications, the criticality of the system, and the vendor and agency relationships needed to maintain an operational system.

• Installation, testing, maintenance and repair of commercial FM two‑way radio systems and equipment including low band VHF, VHF, UHF, P25 trunked radio networks, microprocessor‑controlled radio transceivers, simulcast site controllers, antenna systems, multi‑site microwave links, dispatch consoles, and associated telecommunications and network equipment that impact government and public safety operations for external and internal customers.
• Responsible for system administration, configuration and programming of the radio servers.
• On‑site service manager providing daily customer service, troubleshooting, and programming for all LMR infrastructure and subscriber equipment.
• Ensures systems are running, optimized, and utilized correctly and efficiently.
• Works directly with business units utilizing radio communication servers to ensure business requirements are documented and maintained.
• Perform diagnostics and troubleshooting of analog and digital radio systems (e.g., P25, trunked/conventional).
• Perform technical evaluations and assessments of various LMR networks and distributed antenna systems (DAS).
• Works with vendors to ensure all preventative maintenance and routine system performance checks are completed.
• Program radios and update firmware/software as needed.
• Interface with end‑users to resolve technical issues and support operational needs.
• Experience supporting complex systems such as P25/ASTRO 25 systems, DMR platforms, trunked and conventional networks, repeaters, and dispatch consoles.
• Experience in analyzing tower sites and identifying deficiencies or areas that require correction/repair, documenting the condition of sites, and preparing reports.
• Defines, acquires, analyzes, synthesizes, and publishes radio system operational metrics.
• Assists with the installation and maintenance of mobile radios in Authority vehicles as needed.
• Oversees installation and maintenance of all subscriber units (portable and mobile radio units) and bi‑directional amplifiers (BDA) as required by law.
• Participates in on‑call after‑hours support, including remote or in‑person response to radio system outages.
• Performs related duties commensurate with classification level.
• Basic understanding of IP network technology, specifically Ethernet backhaul as it applies to land mobile radio networks, and knowledge of electronics theory and circuit operation.

• General knowledge of principles, procedures, and operations of public safety two‑way radio emergency communications systems; required.
• Ability to handle multiple projects simultaneously and communicate effectively both verbally and in writing.
• General computer literacy; required.
• Ability to establish and maintain effective working relationships with 911 commissioners, county officials, other public safety officials, citizens, and vendors.
• Proficiency in reading, writing and understanding the English language and following written and verbal instructions.
• Ability to manage day‑to‑day operations of a radio system network and forecast future changes to the system.
• Moderate knowledge of public safety P25 simulcast trunking emergency radio systems, digital microwave systems, fiber connectivity, FCC regulations, and response communications systems, procedures, practices, and terminology; preferred.
• Moderate knowledge of relevant federal, state, and…