Network Engineer; Management Information Systems; Provisional

The Network Engineer is responsible for overseeing and performing the configuring, installation, maintenance and troubleshooting of data networks, personal computers, servers, switches, IP Phones and other communications on the wide area network. The incumbent works with other MIS employees to solve problems of network operating systems. General supervision is received from a higher-level MIS administrator or a designee, with wide leeway allowed for planning and carrying out the details of the work.

Supervision is not a function of this position.

• Installs, maintains, configures and troubleshoots data networks using TCP/IP and Ethernet protocols.
• Configures modems, frame relays, multiplexers and routers.
• Manages Call Manager server and other VOIP equipment for adds, moves and changes.
• Plans, implements and supports network solutions between multiple platforms.
• Ensures system efficiency and integrity.
• Plans, coordinates, implements and maintains security measures to safeguard information in computer files against accidental or unauthorized modification, destruction or disclosure.
• Analyzes applications for client/server architecture and makes recommendations.
• Sets up user personal computers for local area network and installs e‑mail and other application software.
• Diagnoses and resolves local area network and wide area network operating system, hardware and software problems.
• Provides network support, ranging from network components to server access.
• Performs related duties as required.

Promotional:
Continuous and permanent status in any city department as a Senior Operations Communications Coordinator for two years.

Open Competitive:

• (A) Bachelors Degree from an accredited college or university in Computer Science or a closely related field and two years of full‑time computer network experience;
• (B) Associates Degree from an accredited college or university in Computer Science or a closely related field and four years of full‑time computer network experience;
• (C) An equivalent combination of the foregoing within the limits of A and
  
  B.

NOTE:

Computer network experience involves facilitating the communication of one computer to another, i.e., configuration and administration of local area network and wide area network, and using network operating systems.

SPECIAL REQUIREMENT FOR BOTH OPEN COMPETITIVE AND PROMOTIONAL:
Possession of a Microsoft Certified Professional certification (MCP), presented at time of appointment.

• Thorough knowledge of current technology involved in local and wide area networking, network flowcharting and analysis.
• Good knowledge of local and wide area network administration.
• Good knowledge of current personal computer operating systems.
• Good knowledge of computer server architecture.
• Good knowledge of IP Telephony.
• Working knowledge of data processing methodology and techniques, including documentation of data security.
• Ability to maintain good working relationships with other departmental personnel, user agencies and companies.
• Ability to communicate effectively both orally and in writing.
• Physical condition commensurate with the demands of the position.