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Helpdesk Manager: Lead IT Support & Operations

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Solidifi US Inc.
Full Time position
Listed on 2026-06-27
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 82500 - 95000 USD Yearly USD 82500.00 95000.00 YEAR
Job Description & How to Apply Below

Solidifi US Inc. is looking for a Manager, Helpdesk in Buffalo, NY. This key role oversees IT Helpdesk operations, manages a team of System Support Analysts, and ensures high-quality technical support for users.

The ideal candidate should have over 5 years of experience in technical support, with a strong knowledge of platforms like Microsoft 365 and Azure. The position provides a competitive salary and a comprehensive benefits package.

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