Business Systems Analyst

We have a client looking for a business systems analyst to join their team on a contract basis. This will be hybrid in Buffalo, NY.
This position will include:
1. Program Coordination & Reporting:

* Partner with technology domain teams to collect and align capacity and demand-related inputs, including utilization trends, forecasts, risks, and constraints.

* Aggregate domain-level data to produce a consolidated enterprise capacity view for leadership and governance forums.

* Develop and maintain standardized reporting templates, dashboards, and artifacts to ensure consistency across domains.

* Support the evolution of enterprise capacity reporting frameworks and KPIs.
2. Governance & Meeting Facilitation:

* Coordinate and facilitate capacity management working group sessions and governance forums. (e.g., Working Group, Steering Committee)

* Prepare and present capacity reporting materials, including executive summaries, risk insights, and decision support content.

* Track meeting outcomes, decisions, and follow-up actions to ensure program continuity and accountability.
3. Analytics & Insights:

* Analyze capacity data to identify trends, risks, constraints, and opportunities for optimization.

* Support development of operational analytics strategies, KPIs, and reporting metrics to measure program maturity and performance.

* Enable data-driven decision-making by producing clear, actionable insights for stakeholders.
6. Stakeholder Management:

* Collaborate with infrastructure domain leads, enterprise monitoring teams, and architecture stakeholders to gather and validate reporting inputs.

* Facilitate discussions to align on reporting expectations, data availability, and governance requirements.

* Support cross-functional efforts to improve capacity management practices and reporting maturity
7. Program Support & Continuous Improvement:

* Assist in refining capacity management standards, processes, and reporting structures.

* Identify gaps in reporting, data quality, and process consistency, and recommend improvements.

* Support onboarding of new domains into the capacity management program and reporting cycle.
Skills
Business analysis, Requirements gathering, Data, Analysis, Financial, capacity management, Reporting, power bi, power bi dashboards
Additional Skills & Qualifications

Experience with capacity management, observability, or enterprise monitoring platforms
Familiarity with capacity planning, forecasting, and demand management concepts
Experience developing dashboards and analytics (Power BI, Tableau, Excel, etc.)
Knowledge of industry frameworks (e.g., ITIL, NIST, FFIEC) related to capacity and availability
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Job Type & Location
This is a Contract position based out of Buffalo, NY.
Pay and Benefits
The pay range for this position is $29.90 - $49.84/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Buffalo,NY.
Final date to receive applications
This position is anticipated to close on Jul 16, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building…