Platform Expert, Capabilities

Platform Expert

Hybrid - Buffalo, NY, United States of America

May 26, 2026

The Platform Expert is the main global point of contact for engines within a specific technology domain, focusing on strategic global functionality improvements, working with the Solutions Enablement team and global technology counterparts to drive new functionality.

• Serve as the main global point of contact for engines within the assigned technology domain.
• Maintain knowledge of platform functional environments and key systems and tools—Jira, Confluence, etc.
• Execute strategic plans for domain growth and new functionality development globally.
• Collaborate cross‑functionally with internal and global teams (Platform Enablement, Platform Success, Platform Growth, Platform Business Operations, Domain/Product, Engineering, etc.).
• Develop complex business requirements documentation with global and regional teams.
• Coordinate and provide demonstrations of new functionality before UAT, and prepare highlight/lowlight/spotlight updates for leadership.

• Four‑year college degree and 0–2 years of functional experience.
• Experience with digital platforms and operational knowledge of platform processes.
• Quickly grasp the Ingram Micro Xvantage platform experiences (Associates, Vendor, Customer, Integration).
• Proficient verbal and written communication, ability to present to technical and non‑technical audiences.
• Proficient with Jira, Confluence, Excel, Word, PowerPoint, Copilot; highly organized and skilled in process execution.
• Experience managing projects with proven success and execution record.
• High level of critical and abstract thinking and persuasive argument presentation.
• Ability to work as a team member, partner effectively, perform duties with accuracy, prioritize, and work with minimal supervision.
• Adaptable to a fast‑paced, dynamic environment and handle multiple priorities simultaneously.

Typical base pay range: USD $56,000.00 - $89,600.00 per year. Bonuses and incentives may apply. U.S. employees receive healthcare benefits, paid time off, parental leave, 401(k) with match, disability and life insurance, and wellness benefits.

Required drug test and background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.