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IT Support Analyst, Multi-Site; 2nd Line

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Atlas Copco Airpower N.V.
Full Time position
Listed on 2026-07-20
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 34 - 42 USD Hourly USD 34.00 42.00 HOUR
Job Description & How to Apply Below
Position: IT Support Analyst, Multi-Site (2nd Line)

Atlas Copco Airpower N.V. seeks an IT professional to ensure availability and delivery of Vacuum Technology IT systems at the Genesee Site, providing second-line support for hardware, software, printers, and mobile devices.

You will manage incidents per ITIL, assist with device lifecycle (Intune, SCCM, Autopilot), and coordinate with network teams. You will support VIP users, document procedures, and contribute to site IT projects, while maintaining inventories and CMDB records with Service Now

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