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ServiceNow Change Manager — Governance, Automation & CAB Lead
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-08-15
Listing for:
EXL
Full Time
position Listed on 2026-08-15
Job specializations:
-
IT/Tech
Change Management
Job Description & How to Apply Below
EXL in Buffalo, NY is seeking an experienced Service Now Change Management Specialist to optimize the end-to-end Change Management process supported by Service Now. You will ensure all technology changes are assessed, documented, approved, and implemented with strong governance and minimized business risk.
You will lead CAB facilitation, maintain the change calendar, and partner with Incident/Problem teams to reduce change-related incidents.
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