Associate Director - Business Systems Analysis
Listed on 2026-08-24
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IT/Tech
Cybersecurity, IT Consultant, IT Project Manager
Description
The Business
The Role
DUTIES:
Associate Director - Business Systems Analysis within the Individual Marketplace Line of Business with Willis Towers Watson US LLC in Buffalo, New York.
Shape and deliver cyber security programs that enhance value, security, agility, and efficiency.
Provide strategic direction and recommendations to improve WTW's overall security posture.
Proactively identify areas for intervention to ensure successful program outcomes, leveraging experience in program and project management methodologies.
Collaborate with operational stakeholders to ensure effective delivery, identify key issues, and work together to resolve them.
Assess training needs, align communications to stakeholder groups, and coach colleagues to deliver change effectively.
Collaborate with internal/external teams, suppliers, and vendors to ensure seamless delivery.
Coordinate with legal, contracting, procurement, finance, and communications departments for successful project rollout.
Present cybersecurity program status reports to senior management through program governance structures.
Use data and evidence to quantify risk reduction and overall program status towards desired outcomes.
Provide metrics and artifacts supporting audit activities.
Align the cybersecurity program with business objectives, mission, and values by developing comprehensive strategies and tactics.
Work with workstream accountable Executives and program leads to develop global change strategies.
Design rollout plans per workstream and within the program team.
Support business teams in developing their own change plans, including site discovery, technical inventories, and analysis where required.
Ensure operational readiness and conduct post-implementation reviews.
Lead project workstream workshops/meetings with assigned business teams, ensuring actions are agreed upon, responsibilities assigned, deadlines set, and remediation activity tracked through to completion.
Provide reporting and tracking to sponsors and executive teams.
- 40 hours/wk;
Monday-Friday; 9am-5pm;
Salary Range: $140,000 to $160,000 per annum.
The Requirements
REQUIREMENTS:
Master’s degree (U.S. or foreign equivalent) in Computer Science, Management Information Systems or a related information technology field,plus three (3) years of experience as a Software Developer/Dev Ops engineer or related role -- OR --Bachelor’s degree (U.S. or foreign equivalent) in Computer Science, Management Information Systems or a related information technology field,plus five (5) years of experience as a Software Developer/Dev Ops engineer or a related role.
Project management experience with large change projects within a global corporate function, including the delivery of new technology to end users and supporting a wider program of work.
Experience with Enterprise identity and access management solutions.
Technical
Skills:
Microsoft Project, Jira, Azure Dev Ops, Power BI, Ariba, CI/CD, automationEnterprise Tooling focused on monitoring and insights for on-premises, cloud and global network environments, Service Desk operations
Security & Compliance: SOX, SOC, HIPAA, FIM/SIM, vulnerability management
CSM or CSPO certification required
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