Technical Engineer II

Technical Engineer II

CTG is seeking to fill a Technical Engineer II opening for our client.

Location:

Amherst, NY Duration: 6 months

Primary Responsibilities:

• Serve as a technologist for an individual technology or set of technologies.
• Work closely with technology management, senior engineers, and support teams to implement and manage the design, development, and execution of technical solutions that meet current and future organizational needs.
• Perform infrastructure reviews, implementation, and design activities.
• Create and maintain support and architectural documentation, standards, policies, technical analyses, and testing documentation.
• Independently interact with business partners at varying associate and management levels to clarify problems and opportunities and elicit business requirements.
• Facilitate meetings and conference calls with vendors, internal staff, and senior technical professionals.
• Mentor and coach less experienced engineers, technicians, and integrators.
• Review documentation, proposals, and technical changes developed by less experienced staff.
• Support quality testing of new software and new features.
• Continuously expand knowledge of financial services trends, practices, and technologies.
• Follow and promote industry best practices, standards, and procedures.
• Maintain working knowledge of systems and services supported by the department and collaborate with senior technical staff to support elements of the service catalog.
• Understand and adhere to risk and regulatory standards, policies, and controls.
• Identify risk-related issues requiring escalation to management.
• Maintain internal control standards, including timely resolution of internal and external audit findings and applicable regulatory issues.
• Promote an inclusive work environment that supports diversity.
• Complete other related duties as assigned.

Scope of Responsibilities:

• Provide technical engineering and systems expertise across infrastructure, system design, architecture, and technology implementations.
• Translate complex business and functional requirements into structured, high-quality technical solutions.
• Analyze system specifications and requirements and develop appropriate implementation approaches.
• Apply advanced troubleshooting, analytical, and problem-solving skills to resolve technical issues.
• Understand how supported technologies interact with other systems and services.
• Work effectively with business partners, vendors, architects, engineers, and support teams.
• Develop and interpret architecture diagrams and technical documentation.
• Balance independent work with collaboration in a team-oriented environment.
• Adapt quickly to changing priorities, technologies, and business requirements.

Supervisory/Managerial Responsibilities:

• No direct supervisory responsibilities.
• Provide mentoring, coaching, and technical guidance to less experienced engineers, technicians, and integrators.
• Review technical documentation, proposals, and changes submitted by less experienced staff.

Education and Experience

Required:

• Combined minimum of 5 years of higher education and/or professional work experience in systems design, management, architecture, infrastructure, data management and interchange, or application development.
• Experience supporting quality testing of new software and software features.
• Ability to communicate effectively with business partners and technical teams.
• Experience creating and interpreting architecture diagrams.
• Ability to learn quickly and work effectively both independently and as part of a team.
• Advanced technical, analytical, troubleshooting, and problem-solving skills.
• Ability to solicit, gather, document, and analyze system specifications and requirements.
• Strong written and verbal communication skills.
• Understanding of server/client and virtual technologies.
• Knowledge of industry and/or vendor technologies.
• Ability to work effectively in a fast-paced environment.

Education and Experience Preferred:

• College degree.
• Minimum of 5 years of professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design, and/or development for complex applications.
• Experience translating complex business and functional requirements into structured, high-quality implementations using industry-standard approaches.
• Advanced knowledge of technical engineering concepts and methodologies.
• Strong understanding of how supported technologies integrate with other systems and services.
• Effective influencing and collaboration skills.
• Process-oriented approach with strong logical-thinking abilities.
• Adaptable and able to learn new technologies and processes quickly.
• Experience working with financial services technologies, practices, and regulatory requirements.
• Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.