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Field & Factory Technical Support Specialist
Job in
Buffalo, Erie County, New York, 14266, USA
Listed on 2026-08-31
Listing for:
Mokon
Full Time
position Listed on 2026-08-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Mokon in Buffalo, NY is seeking a customer service technician to provide technical support to customers and representatives and perform repairs on systems in the factory or field. You will assist with start-up, troubleshooting, and training while handling warranty claims and part pricing.
Responsibilities include coordinating service centers for nationwide coverage, training sales staff on customer service, and acting as a backup to Service personnel in line with ISO 9001 work instructions.
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