Claims - Field Claims Representative

Claims - Field Claims Representative

Join to apply for the Claims - Field Claims Representative role at The Cincinnati Insurance Companies
.

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. We are looking for extraordinary people to join our talented team of service‑oriented, ethical, knowledgeable and caring associates. Our mission is to be the best company serving independent agents, protecting families and businesses from loss and assisting in their recovery. We welcome individuals ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop skills.

The role serves the territory surrounding Buffalo, New York
. Candidates must reside within this territory.

• Complete thorough claim investigations.
• Interview insureds, claimants, and witnesses.
• Consult police and hospital records.
• Evaluate claim facts and policy coverage.
• Inspect property and auto damages and write repair estimates.
• Prepare reports of findings and secure settlements with insureds and claimants.
• Use claims‑handling software, company car and mobile applications to adjust loss in a paperless environment.
• Provide superior and professional customer service.
• Once eligible, become a certified and active Arbitration Panelist.

Salary & Compensation

The pay range for this position is $55,000 - $76,000 annually. Payment is based on education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be Equipped With

• Be available and communicative during regular business hours.
• A desire to learn about the insurance industry and provide a great customer experience.
• The ability to work unsupervised.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Excellent problem‑solving, negotiation, organizational and prioritization skills.
• Preparedness to follow‑up with others in a timely manner.
• A valid driver’s license.

Bring Education or Experience From

• A bachelor’s degree.
• AINS, AIC, or CPCU designations preferred.

Salary & Compensation

The pay range for this position is $62,000 - $90,000 annually. Payment is based on education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be Equipped With

• Be available and communicative during regular business hours.
• Multi‑line claims experience preferred.
• Ability to completely assess auto, property, and bodily injury type damages.
• Capacity to work unsupervised.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Excellent problem‑solving, negotiation, organizational and prioritization skills.
• Preparedness to follow‑up with others in a timely manner.
• A valid driver’s license.

Bring Education or Experience From

• One or more years of claims handling experience.
• AINS, AIC, or CPCU designations preferred.
• Bachelor’s degree or equivalent experience required.

• Company car.
• Company stock options, including Restricted Share Units and incentive‑based stock options.
• Paid time off (PTO).
• 401(k) with 6% company match.

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach and provide the tools and training to be successful and to become a trusted, respected insurance professional.

To increase the well‑being and satisfaction of our associates, we offer a variety of benefits and amenities.

As a relationship‑based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws.

Please review this information to learn more about those rights.

US‑NY‑Buffalo