Auto Parts Coordinator

Gerber Collision & Glass

Part of The Boyd Group, we provide collision repair and glass services with superior infrastructure and a supportive environment to help employees excel.

The Boyd Group welcomes unique talents from all backgrounds and encourages qualified individuals, including those with disabilities and protected veterans, to apply.

Parts Coordinator’s primary responsibility is to deliver an exceptional customer experience by proactively managing the ordering, receiving, storing, dispatching, and returning of parts for each repair order. The role verifies the accuracy and quality of parts, ensuring timely delivery per the production schedule and vehicle needs.

• Ensure consistent execution of the WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on repair orders, confirming quality, correctness, and quantity.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs.
• Communicate all parts price changes (also known as Parts Price Increases – PPI) to all required team members.
• Order and receive supplemental parts in the MIS, monitor vendor performance, materials, and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g., 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

• High School Diploma or equivalent.
• 1–3+ years of experience working with automotive parts (auto‑body parts is a bonus).
• Customer‑service oriented and strong organizational ability to manage pressure and conflicting demands.
• Initiative in problem‑solving situations.
• I‑Car Registered (working toward Gold Class certification).

• Effective verbal and written communication skills.
• Strong attention to detail and a high degree of accuracy.
• Ability to manage a fast‑paced environment with multitasking under pressure.
• Working knowledge of vehicle repair practices.
• Proficiency with Management Information Systems, e.g., Summit, Repair Centre, Mitchell, Audatex.
• Knowledge of parts sourcing platforms:
  Car‑Part, Progi, APU, LKQ B2B.
• Solid problem‑solving abilities.
• Above‑average computer proficiency.
• Excellent organizational skills.
• Team‑player who can achieve common goals.

• Frequently required to bend, crouch, reach, handle tools.
• Lifting in excess of 50lbs. of materials.

• Annual Paid Time Off (PTO) plans.
• 2 weeks of Paid Parental Leave for full‑time employees working at least 30hrs per week.
• 6 paid holidays annually.
• Medical, prescription drug, dental, and vision insurance effective Day
  1.
• 401(k) retirement plan with company match.
• Employer‑paid short‑term disability and life insurance.
• Additional voluntary life insurance.
• Continuing education opportunities.
• Free prescription or non‑prescription safety glasses annually.
• Annual voluntary uniform stipend.
• Voluntary daily pay option available.

$16–$20 per hour, commensurate with skill, education, and experience.