Customs Brokerage Agent

We are growing our import services department in Buffalo, NY, focusing on our customs brokerage product. We are looking to staff for a variety of hours/shifts, including part-time and full-time opportunities.

• Ensure a smooth and timely customs process flow
• Uphold accurate and timely data entry into our operational systems
• Track and trace customs entry filings
• Maintain accurate and timely client invoicing
• Understand and follow curated customer Standard Operating Procedures (SOP)
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to internal and external regulations

• Effective interpersonal skills
• Coachable, receptive to feedback
• Strong written and verbal communication
• Pro‑active approach, strong organizational and computer skills
• Excellent computer skills (Microsoft Office suite)
• Fluent in reading and writing in English

• Customs Brokerage Lead Agent, Supervisor and Manager

All your information will be kept confidential according to EEO guidelines. Full benefits/PTO available for full‑time positions. The hourly rate for this position is an estimated range that can be adjusted based on experience.