Repair Specialist

Repair Specialist – Safelite

As a certified Safelite Repair Specialist, you will utilize our industry‑leading technology to complete vehicle glass repairs, championing the Safelite Spirit with a can‑do attitude and a commitment to high quality.

• Learn to repair vehicle glass in the classroom and hands‑on, focusing on the Safelite Way of Fitting under guidance of experienced technicians.
• Repair chips, cracks and other auto‑glass related issues on customer vehicles.
• Manage work orders, customer documentation and communication via Safelite handheld Mobile Resource Management (MRM) technology, including promotion and sale of Safelite promotional items.
• Clean customer vehicle during wait/idle time and perform housekeeping tasks in the shop.
• Safely operate company and customer vehicles, company‑issued tools and chemicals.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly base pay starting at $18/hour.
• Benefits package valued over $10k, including 401(k) with company match, medical coverage, paid time off, company holidays and volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources needed for success.

• High School Diploma, GED or equivalent (preferred).
• Valid state‑issued driver’s license and any other licenses required by law.
• Completion of Safelite Safe Tech™ certification.
• Must be 18 years of age or older.

• Lifting and carrying up to 25 lbs; assist with windshields up to 50 lbs.
• Ability to stand, work in tight spaces, bend, twist, use hand and power tools safely.
• Operate a motor vehicle in compliance with all laws, monitored via camera/video surveillance.
• Professional customer service, exceeding expectations.
• Work outside in varied weather, including extreme temperatures.
• Handle chemicals per Safelite Way of Fitting.
• Flexible with scheduled days and timing.
• Problem‑solving, independent and collaborative troubleshooting.
• Read, write, interpret English and technical directions.
• Speak and write orally via phone and computer.
• Maintain professional appearance per uniform and PPE policies.
• Maintain stable performance under pressure.

This position involves driving duties monitored through cameras, GPS and other tracking technologies to ensure safety and compliance.

This job description does not constitute an employment agreement and is subject to change. Employees may be required to perform other duties as assigned to ensure workload coverage.

Safelite welcomes everyone. We value diversity and are an equal‑opportunity employer. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.