General Manager - Retail

Ashley | The Wellsville Group Buffalo, New York, United States

General Manager

At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager, you'll play a key role in driving performance, developing people, and creating a culture where teams and individuals can succeed.

This is a hands-on leadership role for a proven retail leader who is ready to operate at a General Manager level while providing leadership support across the market.

Your primary home will be our Amherst showroom, with the opportunity to support other locations within the market as business needs require.

When the GM is present, you'll be a strong leadership partner - helping drive the business, coach the team, and keep priorities moving forward. When the GM is away, you'll step up and confidently lead the showroom.

You'll be visible on the sales floor, connected to your team, and actively involved in the business every day.

You'll be a hands-on leader who is comfortable taking ownership and making things happen. Your role will include:

• Partnering with General Managers to drive sales, culture, and operational excellence
• Stepping into full showroom leadership when the GM is offsite, on PTO, or business needs require
• Leading from the sales floor and staying connected to both customers and team members
• Coaching, developing, and holding team members accountable to expectations
• Supporting recruiting, onboarding, and development of future leaders
• Reinforcing company initiatives, processes, and standards
• Identifying opportunities and challenges within the business and taking action
• Helping create consistency and strong leadership across the market
• Building a culture where people feel supported, challenged, and motivated to perform

We're looking for a confident, people-first leader who enjoys leading from the front and knows how to bring out the best in others.

You may be a great fit