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Customer Service & Field Operations Manager

Job in Buffalo, Erie County, New York, 14266, USA
Listing for: Mokon
Full Time position
Listed on 2026-10-07
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 100000 USD Yearly USD 90000.00 100000.00 YEAR
Job Description & How to Apply Below

Mokon is seeking a seasoned customer service/technical support leader to manage the department in Buffalo, NY. The role emphasizes start-up support, troubleshooting, and training, with a clear path to growing the repairs operation into a profit center.

You'll coordinate field service travels, manage a nationwide service network, and ensure ISO 9001 documentation accuracy while mentoring staff and improving service delivery.

As a Customer Service & Field Operations Manager, you will play an important part at Mokon in Buffalo, NY, United States.

We are seeking a motivated Customer Service & Field Operations Manager to join Mokon in Buffalo, NY, United States.

Consider building your career as a Customer Service & Field Operations Manager at Mokon.

The Customer Service & Field Operations Manager position in the Management & Operations, Sales field is open for applications.

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