Cooler Supervisor

Dale Road Plant (UNC) Buffalo, NY 14225, USA

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America’s largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands:
Upstate Farms®, Bison®, Milk for Life®, and Intense Milk®. Here, you’ll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day.

• High school diploma.
• Demonstrated ability to lead and motivate people.
• Demonstrated ability to evaluate the performance of direct reports.
• Ability to think analytically.
• Ability to manage time effectively.
• Must show enthusiasm, initiative, pride in work and a commitment to the organization and its mission.
• Good computer skills, demonstrating proficiency in Microsoft Word, Teams and Excel.
• Good human relations skills, ability to work well with others and be a team member.
• Prior warehouse experience.

• Bachelor’s degree in food science or business discipline.
• Prior experience in Dairy/Food manufacturing.
• Food warehousing experience.
• SAP experience

Dairy experience is preferable, otherwise he/she will be trained to know and perform all Company, State and Federal regulations pertaining to the manufacturing and the distribution of dairy products. He/she must have a full understanding of Safety regulations, shipping/receiving procedures, SQF, GMP’s, Union and Disciplinary Contract procedures, all management functions, and good communication skills.

Working within the limits of authority and within Company policies and procedures, manages the department to meet established shipping and load out objectives. The Cooler Supervisor is responsible for overseeing all Shipping, Receiving and Warehousing of incoming and manufactured products. This position requires hands‑on responsibility as well as the day‑to‑day management of the cooler warehouse.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job the employee is regularly required to stand, walk, use hands and fingers, and reach with hands and arms above the shoulder. The employee may be required to climb and/or balance on ladders.
• The employee must regularly lift and/or move up to 55 pounds and occasionally lift and/or move up to 100 pounds.

• Follow and maintain all Safety – Security rules and regulations.
• Work with leadership team and cooler staff to reduce safety incidents and events.
• Complete injury investigations in a timely manner.
• Follow and enforce all GMP’s and Discipline in the Plant.
• Work with the quality team to ensure compliance with Quality programs such as master sanitation, NYS regulations, HACCP policies and Federal regulations.
• Maintains employee records such as time sheets, absences, tardiness, and overtime by using the Company payroll system.
• Provides leadership and guidance to direct reports for the purpose of development and establishing a good working atmosphere.
• Maintains the warehousing and distribution operation by initiating, coordinating, and enforcing programs, policies, and procedures.
• Ensures that all outbound and inbound freight is handled properly to ensure the product quality and integrity.
• Establish clear goals and objectives to drive accountability and action.
• Maintains department productivity by coaching, counseling, and disciplining employees, monitoring and appraising job results.
• Assigns job responsibilities to employees, according to policies to meet planned shipping and production schedules ensuring that the proper equipment repair and operating techniques are followed.
• Analyzes key performance indicators to make sound business decisions.
• Effectively keep all lines of communication open with all the other departments within the organization.
• Coordinates load‑out schedules, production runs, bills…