Communications and Development Manager

The Legal Aid Bureau of Buffalo, Inc
. has an exciting opportunity for Communications and Development Manager to contribute to our impact on Western New York communities. This position is responsible for leading the organization’s internal and external communications by cultivating communications strategies that further our mission and services. This position will use initiative, discretion, and independent judgment to proactively develop and execute communications solutions and strategies. You will proactively identify needs and create original messaging and content.

Given the nature of our work, the Communications and Development Manager is expected to work primarily on-site from our office located at 290 Main Street, Buffalo, NY 14202.

The Legal Aid Bureau of Buffalo, Inc
. has been providing access to justice and due process to the most vulnerable individuals, children and families in the Western New York Community for over 100 years. Using a holistic approach, we provide quality, client-centered legal representation in a vast range of criminal and civil matters such as mandated criminal defense, mandated child and youth representation, consumer credit, employment, education, family, post-conviction, appeals, housing, employment, and immigration.

Please visit our website to learn more.

• Supportive work environment.
• Opportunities to learn and grow through collaboration with colleagues.
• Schedule Flexibility within operating hours; 7:45 am – 6 pm.

Salary ranging from $73,314 – $89,902, commensurate with relevant experience.

• Medical, dental, and vision benefits for you and your dependents.
• Extensive paid time off programs – holiday, vacation, personal, sick time, and more
• Paid parenthood leave plan.
• 401(k) retirement plan with contributions made by the Legal Aid Bureau of Buffalo, Inc. between 6 and 8% when eligible.
• Life insurance.
• Voluntary supplemental insurance offering, which include short-term disability, long-term disability, term life insurance plus more.
• Parking expense reimbursement plan, transit plan, flexible spending account, and more.

Public Service Student Loan Forgiveness: Eligible for the Federal Public Service Loan Forgiveness Program and the New York State Higher Education Services Corporation Loan Forgiveness Program.

This includes but is not limited to:

• Leads organizational messaging, content, and storytelling by actively developing communication strategies, anticipating as well as responding to specific requests/needs.
• Independently and proactively identify when communications are warranted and aligned with organizational and departmental priorities, including press releases and media outreach, social media posts and campaigns, video and multimedia content, and public statements, narratives, and announcements.
• Create and edit original content for all communications, such as fundraising appeals, brochures, flyers, email campaigns, website copy, video and multimedia, and social media, ensuring accessibility and consistency of voice, tone, and brand across all communications.
• Advise leadership on communications strategies related to organizational developments, milestones, recruitment needs, and external events.
• Identify and lead donor-facing communications in coordination with leadership, through the development and management of strategies and content that foster engagement and retention, including fundraising campaigns and appeals, acknowledgements, stewardship materials, and impact updates.
• Align communications initiatives with organizational goals and audience needs.
• Proactively and respectfully collaborate with program and department leadership and points of contact to regularly develop and refine communication strategies and content by translating internal knowledge into clear, compelling public-facing messaging.
• Maintain editorial authority to ensure consistent messaging and branding.
• Manage communication calendars, workflows, and timelines.
• Coordinate with designers, videographers, vendors, and media contacts as needed.
• Review and approve all communications materials for clarity, accuracy, accessibility,…