CMSC: Family Services Specialist (CMC)

The Community Mediation Service Corps (CMSC) is an Ameri Corps program administered by the New York State Dispute Resolution Association (NYSDRA) that strengthens Community Dispute Resolution Centers (CDRCs) across New York State through capacity‑building service. CMSC members support activities that expand organizational effectiveness, increase community impact, and improve access to conflict resolution services. Service activities may include outreach and community engagement, volunteer recruitment and coordination, case management support, participant services, data and systems improvements, program development, and other initiatives that strengthen the capacity of local organizations to meet community needs.

By increasing the capacity of Community Dispute Resolution Centers, CMSC helps expand access to mediation, restorative practices, conflict coaching, family services, youth programs, and other Alternative Dispute Resolution (ADR) services throughout New York State. Members play an important role in helping organizations serve more individuals, families, schools, and communities while strengthening the sustainability of the statewide ADR network. CMSC members receive professional training, mentorship, networking opportunities, and hands‑on experience that support their personal and professional growth.

Through service, members develop leadership, communication, facilitation, and problem‑solving skills while exploring careers in ADR, education, nonprofit leadership, human services, public service, and related fields. By investing in both people and organizations, CMSC develops the next generation of conflict resolution practitioners while creating stronger, more connected, and more resilient communities.

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The Family Services Specialist Volunteer supports family court‑connected mediation services in Erie County Family Court. The Volunteer assists with hosting and co‑mediating virtual and in‑person family mediation sessions, providing technical and procedural support, greeting participants, collecting consents, and helping maintain a safe and professional environment for families. Responsibilities include case intake and screening, maintaining electronic case records, scheduling and case management activities, distributing agreements, supporting communication with participants, and completing session documentation.

The Volunteer also assists with mediator and practitioner support, participates in ADR and conflict resolution training, and helps expand access to high‑quality family mediation services for families throughout Erie County.

• Living Allowance
• Training
• Professional Development & Networking
• Education award upon successful completion of service
• Stipend

None

• Community and Economic Development
• Community Outreach
• Children/Youth

• Leadership
• Community Organization
• General Skills
• Communications
• Conflict Resolution
• Youth Development

Ameri Corps State / National

CMSC:
Family Services Specialist (CMC)

09/08/2026 - 08/06/2027

Part Time

Minimum: 17 Maximum:
None

NEW YORK

From 09/08/2025 To 12/31/2026

Catherine Iannello

2495 Main St

Buffalo NY 14214

cmscamericorps

127495