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Program Outreach Specialist ; NY HELPS

Job in Buffalo, Erie County, New York, 14203, USA
Listing for: StateJobsNY
Full Time position
Listed on 2026-09-19
Job specializations:
  • Non-Profit & Social Impact
    PR / Communications, Fundraising / Charity
  • Marketing / Advertising / PR
    PR / Communications, Fundraising / Charity
Job Description & How to Apply Below
Position: Program Outreach Specialist 1 (NY HELPS)

Program Outreach Specialist 1

Duties Description

The Program Outreach Specialist 1 duties in Office of Faith & Non-Profit Development Services will include but are not limited to the following:

  • Conduct programmatic outreach, promotion, public engagement, and education activities.
  • Work to increase awareness of Office of Faith & Non-Profit Development Services support and services among target communities.
  • Work to increase participation in grant funding opportunities, and utilization of informational resources.
  • Partner and collaborate with professional staff of other NYS agencies that provide resources to connect faith & non-profit organizations with financial and operational support and services, and that provide grant funding opportunities.
  • Work to identify target audience for Office of Faith & Non-Profit Development Services programming and define the universe of potential stakeholders.
  • Build and maintain stakeholder databases and leverage to analyze program outreach and promotion activities.
  • Plan, organize and participate in public meetings, events, conferences and training sessions with stakeholder populations.
  • Attend and serve as agency representatives at events led by faith and non-profit community organizations.
  • Develop and distribute promotional materials, including Q&A documents, newsletters, guidance documents, and grant application informational documents.
  • Work closely with PIO staff in development of marketing and promotional materials, and related activities and initiatives.
  • Act as a liaison with the faith & non-profit community, answer questions and serve as a programmatic resource.
  • Participate in listening tours and promotional campaigns to promote office activities and resources.
  • Evaluate outreach and promotion activities and initiatives.
  • Collect and analyze data to gauge program success and target improvement areas.
  • Other duties as assigned.

Minimum Qualifications

NON-COMPETITIVE

MINIMUM QUALIFICATIONS:

NY HELPS:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

The minimum qualifications for Non-Competitive appointment are:

Six years of professional experience in a position where the primary (50% or more of the time) responsibility was the extensive promotion and representation of programs and services for public and/or private organizations for the purpose of increasing participation in, or utilization of, these programs and services.

Or*

* A bachelor's degree may be substituted for up to four years of the above experience.

* An associate degree may be substituted for up to two years of the above experience.

Qualifying professional experience includes, but is not limited to professional experience in corporate, not for profit, private organizations and governmental agency public relations; advertising; marketing, or promotion of public programs and services. Duties must have included creating, scheduling, organizing, and promoting outreach activities*, including conferences, workshops, training sessions and other public events, to promote agency programs to target populations.

* An outreach activity is any activity which promotes and educates or informs the public about existing or new programs and services to populations who might not otherwise have access to those programs and services of an agency or organization.

Examples of Non-Qualifying

Experience:

Experience primarily in or restricted to administrative assistance, art/graphic design or copywriting, recruitment and placement services, provision of program information and other direct contact with clients or potential clients of program services and direct customer sales.

* Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of…

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