Clinic Nurse Supervisor Adult PACE Clinic - M-F

Overview

About us:

Fallon Health Weinberg is a partnership between Fallon Health of Massachusetts and Weinberg Campus of Erie County, New York. Fallon Health Weinberg offers a Program of All Inclusive Care for the Elderly (PACE) to serve the health needs of dual‑eligible residents of the Western New York counties of Erie and Niagara.

Fallon Health is a company that cares. We prioritize our members—always making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high‑quality coordinated care and are continually rated among the nation's top health plans for member experience, service, and clinical quality. Weinberg Campus has been providing needed services to the elderly for more than 100 years, through both community‑based programs and nursing facility care.

It is a renowned geriatric education and training institution offering the widest range of housing and care options available on one campus.

At Fallon Health Weinberg, we believe our individual differences, life experiences, knowledge, self‑expression and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio‑economic status and other characteristics that make people unique.

On call Rotation 1 weekend day (telephonic)

Brief Summary of

Purpose:

The Clinical Supervisor is responsible for oversight of daily operations related to the medical clinic, for the implementation of discipline‑specific policies and procedures, and for supervising and directing Medical Assistants, Health Aides, and Clinic Coordinators as related to clinic operations. The role requires nursing assessment skills, the ability to work within an interdisciplinary team model, knowledge of the nursing care planning process, and excellent interpersonal communication and problem‑solving skills.

IV skills are recommended but not essential. The supervisor functions independently in day‑to‑day management of the clinical needs of participants and the operations of the PACE center clinic, utilizing Fallon Health and Fallon Health Weinberg (FHW) policies, procedures, leadership guidance, and program goals in decision‑making.

Independent Action: Functions independently in the day‑to‑day management of the clinical needs of participants and the operations of the PACE center clinic, using FHW policies and procedures, leadership guidance, and program goals in decision‑making.

• Responsible for recruitment and training of staff within the discipline including Medical Assistants.
• Responsible for recruitment and training of Personal Care Aides with respect to clinic operational functions.
• Participates in the oversight of related contracted vendors.
• Represents the program and related discipline at assigned community and external events upon request.
• Evaluates staff on achievement of goals and deliverables and assessment of competencies; manages the resolution of performance issues in consultation with the Clinical Manager and Human Resources as appropriate.
• Provides ongoing constructive feedback and guidance to staff.
• Conducts new staff orientation and performance evaluations for staff in a timely manner.
• Coordinates patient care and scheduling within the medical clinic setting, including PACE providers and ancillary providers (dentistry, podiatry, optometry, audiology).
• Collaborates with participants, caregivers, physicians, nurse practitioners and other staff to meet participants' needs.
• Oversees scheduling of INR tests and community blood draws for Medical Assistants.
• Participates in all types of Interdisciplinary Team meetings.
• Participates in management and quality meetings as required.
• Coordinates/supervises the purchase of medical/surgical/pharmaceutical/food service supplies.
• Assures that clinical equipment is in good working condition in collaboration with the Quality and Risk Manager.
• Assumes responsibility for in‑service education for medical assistants, health aides and coordinators.
• Interviews potential candidates and makes recommendations for…