Intake Licensed Practical Nurse; LPN

Role Overview

An Intake Licensed Practical Nurse (LPN) is responsible for coordinating the intake, scheduling, and care delivery process for patients. Conducts interviews with patients to compile intake information. Makes referrals to service providers based on patient needs and assessment. Works under the general supervision of the Admission Team Manager.

• Employer 401k contribution regardless of employee participation, and additional match contribution with employee participation
• Health Insurance with vision component copayment plan, or high‑deductible plan (FT status)
• HSA with high‑deductible health plan twice annual Employer contribution (FT status)
• Dental Insurance (FT status)
• Flexible Spending Account (FT status)
• Paid Time Off PTO & NYS Sick Leave
• Tuition Assistance Program

Full‑time, 10am-6pm with weekend and holiday rotation.

• Receives intake and informational calls.
• Directs department calls to the appropriate party; assists with phone calls to non‑admitted patients to facilitate admissions.
• Assists in the day‑to‑day coordination of team clinical functions, facilitates and schedules assessments.
• Obtains complete demographic and insurance information from appropriate source.
• Obtains medical certification and less than six‑month prognosis for Hospice patients from the attending physician prior to assessment visit.
• Obtains and retrieves medical information pertinent to referral, prior to nursing assessment when possible.
• Notifies Team Manager or Director of scheduling concerns, documentation/insurance requirements.
• Ensures nursing staff has current and accurate patient information attached to the patient chart.
• Understands and applies local coverage determination policies so as to identify the best system of care for the prospect and assure eligibility for Hospice.
• Understands and applies Medicare, Medicaid, and third‑party requirements for eligibility and informs referral sources as necessary.
• Participates in verification of insurance benefits. Follows up on third‑party insurance authorization when necessary. Acts as resource person for insurance information to all staff.
• Participates in special projects, statistical reporting and analysis as necessary.
• Demonstrates bias for action, acts on what is important, is proactive and creative, possesses a can‑do attitude, can multi‑task, and can work under pressure while keeping difficult situations in perspective.
• Performs necessary clerical tasks to include filing, mailing, record keeping, copying and other tasks to ensure professionally organized medical and statistical records and facilitate referral processing.
• Enters all patient information, telephone calls, prospect disposition into EMR System.
• Specific to Intake LPN: triage assistance.

• Education / Certification
  • High School Diploma / GED preferred
  • Graduate of an accredited School of Practical Nursing with current LPN licensure in the State of NY
• Experience
  • Experience in a healthcare environment preferred.
  • Experience in Hospice & Palliative Care helpful.
  • Specific to Intake LPN: 1 year of nursing practice as a Licensed Practical Nurse preferred.

$28.00 - $33.00 per hour