Quality Assurance Manager

Description

Job Title: Quality Assurance Manager

Location: West Seneca, NY

Employment Type: Direct Hire

Industry: Food and Beverage Services

Compensation: $120k-$140k/Year

Schedule: 40 Hours/Week

About the Opportunity:

• Manage all Plant Quality Assurance (QA) activities to ensure compliance with the client and regulatory requirements.
• Primary areas of responsibility include Good Manufacturing Practices (GMP), Good Sanitation Practices (GSP), product conformity, and service quality.
• This position reports directly to the Manager of Corporate Quality Assurance and functionally to the Plant Manager.
• The Quality Assurance Manager is part of the Plant's management team, representing Corporate QA at the Plant level and working to improve product and process quality continuously.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability.
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries.
• People-first environment that encourages employees to bring their authentic selves to work.
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates.

Why This Opportunity is Exciting:

This role offers the chance to join a company that prioritises both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally.

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

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What You'll Do:

• Develop and Implement a Plant Quality Plan
  • With the Plant Manager and Plant Management team, define the quality function's role and communicate it to all facility associates to ensure continuous improvement.
• Serve as Facility SQF Practitioner
  • Maintain SQF Level 3 certification and manage continuous improvement programs.
• Review and Audit Manufacturing Procedures
  • Ensure compliance with established practices and procedures.
  • Identify and address nonconformances, ensuring corrective actions are effective.
• Ensure Regulatory Compliance
  • Be knowledgeable of and stay current on Federal and State requirements.
  • Represent the facility during inspections and audits by customers and regulatory agencies.
• Maintain and Enforce GMP Guidelines
  • with Plant Management and Corporate QA to update and enforce Good Manufacturing Practices.
• Oversee Sanitation Practices
  • Work with Plant Management and Corporate QA to establish and validate sanitation programs.
  • Conduct periodic audits for compliance and evaluate new products/techniques.
• Manage Product Specifications and Documentation
  • Establish systems to control and document release, holds, and disposition of products manufactured at the facility.
• Provide Leadership for the Laboratory
  • Work closely with Laboratory Associates and Lab Supervisor to ensure proper training and supervision.
  • Perform analyses and participate in routine lab activities as needed.
• Collaborate on Incoming Goods and Raw Materials Assessments
  • Develop quality assessment procedures for raw materials.
  • Work with Purchasing to establish and enforce quality standards with vendors.
• Develop and Monitor Quality Department Budget
  • Establish and document the department budget and regularly analyze/report status for Quality Department
• Establish Training Programs
  • Continually monitor the effectiveness of training for Operations and Quality personnel.
• In the absence of the QA Manager, the QA Lab Lead will assume these duties.
  • Implement Programs Supporting the client's Commitment to Product Excellence
  • Establish Plant Quality Metrics in cooperation with Corporate QA.
  • Issue Weekly Plant Quality Report
  • Represent the Plant in weekly and quarterly Quality Committee meetings.
  • Maintain Log of Concessions and communicate concessions effectively to Corporate Quality.
  • Design and Implement Quality Programs as needed by Corporate QA (e.g., Hold Policy, Recall Policy, Pathogen Testing, Customer Complaint Resolution, HACCP).

Job Requirements

What You'll Bring:

• Associates Degree
• 5+ years of experience in the Food and Beverage industry
• 5+ years of experience in Active involvement in Quality Programs.
• 5+ years of supervisory experience

What Sets You Apart:

• Bachelor's Degree in Food or Dairy or Natural Science
• Familiarity with ISO Quality Management Systems, HACCP, and statistical process control
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Good presentation skills and ability to respond to questions from managers, clients, and customers.
• Good personal…