Quality Assurance Manager

Quality Assurance Manager

Location: West Seneca, NY

Employment Type: Direct Hire

Industry: Food and Beverage Services

Compensation: $120k-$140k/Year

Schedule: 40 Hours/Week

• Manage all Plant Quality Assurance (QA) activities to ensure compliance with the client and regulatory requirements.
• Primary areas of responsibility include Good Manufacturing Practices (GMP), Good Sanitation Practices (GSP), product conformity, and service quality.
• This position reports directly to the Manager of Corporate Quality Assurance and functionally to the Plant Manager.
• The Quality Assurance Manager is part of the Plant's management team, representing Corporate QA at the Plant level and working to improve product and process quality continuously.

• Develop and Implement a Plant Quality Plan
  • With the Plant Manager and Plant Management team, define the quality function's role and communicate it to all facility associates to ensure continuous improvement.
• Serve as Facility SQF Practitioner
  • Maintain SQF Level 3 certification and manage continuous improvement programs.
• Review and Audit Manufacturing Procedures
  • Ensure compliance with established practices and procedures.
  • Identify and address nonconformances, ensuring corrective actions are effective.
• Ensure Regulatory Compliance
  • Be knowledgeable of and stay current on Federal and State requirements.
  • Represent the facility during inspections and audits by customers and regulatory agencies.
• Maintain and Enforce GMP Guidelines
  • With Plant Management and Corporate QA to update and enforce Good Manufacturing Practices.
• Oversee Sanitation Practices
  • Work with Plant Management and Corporate QA to establish and validate sanitation programs.
  • Conduct periodic audits for compliance and evaluate new products/techniques.
• Manage Product Specifications and Documentation
  • Establish systems to control and document release, holds, and disposition of products manufactured at the facility.
• Provide Leadership for the Laboratory
  • Work closely with Laboratory Associates and Lab Supervisor to ensure proper training and supervision.
  • Perform analyses and participate in routine lab activities as needed.
• Collaborate on Incoming Goods and Raw Materials Assessments
  • Develop quality assessment procedures for raw materials.
  • Work with Purchasing to establish and enforce quality standards with vendors.
• Develop and Monitor Quality Department Budget
  • Establish and document the department budget and regularly analyze/report status for Quality Department.
• Establish Training Programs
  • Continually monitor the effectiveness of training for Operations and Quality personnel.
• In the absence of the QA Manager, the QA Lab Lead will assume these duties.
  • Implement Programs Supporting the client's Commitment to Product Excellence
  • Establish Plant Quality Metrics in cooperation with Corporate QA.
  • Issue Weekly Plant Quality Report
  • Represent the Plant in weekly and quarterly Quality Committee meetings.
  • Maintain Log of Concessions and communicate concessions effectively to Corporate Quality.
  • Design and Implement Quality Programs as needed by Corporate QA (e.g., Hold Policy, Recall Policy, Pathogen Testing, Customer Complaint Resolution, HACCP).

• Associate's Degree
• 5+ years of experience in the Food and Beverage industry
• 5+ years of experience in active involvement in Quality Programs
• 5+ years of supervisory experience
• Bachelor's Degree in Food or Dairy or Natural Science (Preferred)
• Familiarity with ISO Quality Management Systems, HACCP, and statistical process control
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and government regulations
• Ability to write reports, business correspondence, and procedure manuals
• Good presentation skills and ability to respond to questions from managers, clients, and customers
• Good personal computer skills
• Regulatory and Compliance Knowledge:
  Familiarity with GMP, GSP, SQF (Level
  3), HACCP, and related federal/state regulations
• Quality Systems Management:
  Ability to design, implement, and maintain quality assurance programs (e.g., Hold Policy, Recall Policy, Pathogen Testing, Customer Complaint Resolution)
• Leadership and Team Management:
  Proven ability to lead QA teams, train staff, coordinate efforts with Plant Management, and communicate effectively at all levels
• Analytical and Problem-Solving:
  Skilled in reviewing/auditing procedures, identifying nonconformances, and implementing corrective actions

• Upon offer of employment, the individual will be subject to a background check
• Frequently needed to speak and be able to perceive and understand spoken instructions, alarms, and other important sounds in the workplace
• Occasionally needed to stand, reach with hands/arms, and climb or balance
• Regularly lift/move up to 10 pounds, and occasionally up to 55 pounds
• Requires close vision, color vision, peripheral vision, and the ability to adjust focus
• Regularly exposed to wet/humid conditions
• Occasionally exposed to moving mechanical parts…