Quality Engineer

Description

The Quality Engineer will provide quality assurance support to the manufacturing and engineering teams by resolving issues, collaborating on improvement processes, and ensuring products meet customer specifications.

• Supports and promotes the Quality Management System across the entire company.
• Supports the operations team by diagnosing and solving emergent production issues. Performs product and receiving inspections as necessary.
• Owns and manages the NCR system. Identifies root causes, corrective actions, etc. and communicates with inspection, production, procurement, engineering and vendors to keep the process moving.
• Performs failure evaluations, determines root cause, and implements corrective action.
• Supports product development and operations team by providing analysis and expertise throughout the production and inspection process.
• Supports the Supplier Quality System by performing vendor audits, qualifications, and on‑site inspections as needed. Assists with developing metrics and scorecards.
• Work closely with contract manufacturers on product transfers and process validations, help define in‑line inspection points to improve product quality, and author product quality plans as needed.
• Reviews and authors documents, including but not limited to design plans, process procedures and quality procedures to define the scope, requirements, and function of products.
• Ensures products meet both Retech and our customers quality and product integrity requirements.
• Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
• Performs internal audits as assigned by the Quality Manager.
• Performs other duties as assigned.

• Extensive knowledge of or the ability to quickly learn the organization's production processes.
• Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support.
• Strong analytical and problem‑solving skills.
• Proficient with Microsoft Office Suite or related software. Experience with Epicor a plus.

• Bachelor’s degree (B.S.) from a four‑year university; or equivalent combination of education and experience.
• A minimum of three years in a similar role is required.
• Previous experience in a manufacturing environment is preferred.

• Versatile and willing to help the manufacturing team while also putting safety as a top priority.
• Excellent verbal and written communication skills for both internal and external customers.
• Exceptional organization skills with attention to detail.
• Ability to work independently, be proactive and manage time effectively to meet deadlines.
• Detail‑oriented with ability to respond quickly to a fast‑moving and ever‑changing environment.
• Ability to apply common‑sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

• The employee is regularly required to sit, stand, walk, bend, hear and talk.
• The employee is frequently required to use hands.
• The employee occasionally will be required to reach with hands or arms, climb or balance, stoop, kneel, crouch, and crawl.
• The employee must occasionally lift and/or move up to 35 pounds.
• Specific vision abilities required by this job include close vision, color vision, and depth perception.
• The work environment varies based on customer and company demand for this position.
• The Quality Engineer may be required to travel up to 10‑20% for day trips to vendors with potential for an overnight stay.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.