Production Supervisor - Quality IQ

Quality Supervisor

In this position...

The Quality Supervisor position is a supervisory leadership role supported by on-the-job training, development, and opportunity for career progression. Production Supervisors are:

• Resilient
• Detail oriented
• Ambitious
• Self-Starting
• Demonstrate high integrity

What you'll do...

• Prepare and manage standard reports for Quality reviews both plant and executive level
• Lead daily Quality meetings and co-lead incoming quality meetings
• Clearly communicate incoming/outgoing Quality issue details to plant personnel
• Coach team and confirm containment actions, dock holds, and special checks are in place to eliminate any impact to customer during quality concerns.
• Support expedited concern resolution with cross functional teams using an innovative approach
• Make quality calls that are in line with the customer acceptance level and liability of defect
• Review rejected parts for quality integrity and decide next steps
• Work cross-department;
  Initiate containment, investigate/determine root cause, push team (internal/external) to implement corrective actions
• Investigate incoming quality concerns, collecting valid evidence & proof
• Raise incoming quality concerns in GSAR QR system
• Coordinate incoming part sorting/containment (including sorting at plant or arranging shipment of defective/suspect parts back to supplier).
• Review and analyze Supplier 8D reports through to effective closure, including chargebacks & disputes
• Effectively contain suspect incoming and outgoing parts to protect customer
• Communicate clearly with suppliers and manage any conflicts between affected parties
• Supervise hourly employees (skilled & non-skilled) for quality support and data collection
• Communication and recognition
• Build Team Member capability and accountability
• Create a conducive work environment for the team(s) to complete their assigned responsibilities / tasks
• Basic administration of supervisory responsibilities and documents
• Optimize outputs in accordance with budgets and cost objectives
• Identify sources of variation within a production environment effectively and efficiently and drive improvements and change to support "World Class Quality"

You'll have...

• High School Diploma or GED Required
• 1+ years of Engineering/Manufacturing experience; experience in Quality processes is highly desirable
• Microsoft Office Knowledge (Word/Excel/Outlook/PowerPoint)
• Proficiency in computer skills
• Understanding of internal OIS sheets to confirm correct processes are being followed
• Strong problem-solving skills and data driven approach
• Proven critical thinker and troubleshooter to deliver industry leading quality
• Strong organizational skills
• Candidate must be a self-starter and have ability to work independently in a fast-paced environment
• Ability to multi-task
• Ability to build strong, professional relationship
• Candidate must be willing to work a flexible schedule, (including RDOs and different shifts) as needed
• Successful candidate must be able to demonstrate FORD behaviors combined with outstanding interpersonal, teambuilding, and communication skills.

Required Behaviors

• Ability to maintain a high level of professionalism in difficult and stressful situations
• Ability to multi-task
• Two-way communicator who actively listens to hourly team members, leaders, business partners and customers
• Highly committed to continuous improvement, while applying innovative solutions with a customer first mindset
• Create a culture of safety and quality and apply and implement workplace policies
• Administer the CBA (collective bargaining agreement) consistently and effectively
• Values different opinions & is open to ideas & perspectives from others
• Capable of assigning work to unionized hourly workforce and holding employees accountable for following processes pertaining to daily work assignments in terms safety, quality, and throughput

Even better, you may have...

• Bachelor's degree in related field of Quality
• Previous Incoming Quality Supervision
• Previous automotive and quality analysis experience
• Demonstrated experience in accomplishing tasks and objectives
• Proven problem-solving ability

You may not check every box, or your experience may look a little…