Food & Beverage Supervisor

Job Description

The Food & Beverage Hourly Supervisor is responsible for overseeing daily dining operations within the clubhouse, ensuring exceptional member and guest experiences that reflect the club’s standards of excellence. This role provides hands‑on leadership across à la carte dining, bar service, banquets, golf events, and member functions. The ideal candidate is service-focused, highly organized, and capable of leading by example in a fast‑paced, hospitality‑driven environment.

Park Country Club
Department:
Food & Beverage
Job Status:
Full Time

Reports To:

Food & Beverage Director
Position:
Food & Beverage Supervisor
Amount of Travel:
No travel required

Work Schedule:

As determined by DOFB, must be available on weekends and holidays.
Salary: $20-$23

The Food & Beverage Hourly Supervisor is responsible for overseeing daily dining operations within the clubhouse, ensuring exceptional member and guest experiences that reflect the club’s standards of excellence. This role provides hands‑on leadership across à la carte dining, bar service, banquets, golf events, and member functions.

• Supervise daily front‑of‑house food and beverage operations including dining rooms, bars, patios, and event spaces
• Lead pre‑shift meetings to communicate service expectations, menu features, wine pairings, and event details
• Ensure proper floor coverage and staffing levels based on reservations, golf play, and event activity
• Maintain seamless communication with the culinary team to ensure timing, quality, and presentation standards

• Deliver elevated, personalized service to members and guests
• Address and resolve service concerns promptly and professionally
• Build rapport with members and anticipate preferences
• Uphold club traditions, etiquette, and service standards

• Supervise, coach, and motivate servers, bartenders, and support staff
• Assist with training new team members on service standards, POS systems, and club policies
• Enforce uniform and appearance standards
• Foster a positive and collaborative team culture

• Monitor POS accuracy and ensure member charge accuracy
• Support inventory control and beverage management practices
• Assist with labor management by adjusting staffing levels when necessary
• Ensure compliance with New York State health, safety, and alcohol service regulations

• Maintain cleanliness and organization of dining areas, bars, and service stations
• Ensure proper setup and breakdown of member events and golf outings
• Enforce food safety and sanitation standards

• Minimum 1–3 years of food and beverage leadership experience (country club, fine dining, or hotels preferred)
• Strong knowledge of food, wine, and beverage service
• Experience supervising in a private club environment preferred
• Familiarity with POS systems and reservation platforms
• New York State TIPS certification (or ability to obtain)
• Flexible schedule including evenings, weekends, and holidays

• Professional presence and polished communication skills
• Strong organizational and problem‑solving abilities
• Ability to remain calm under pressure during high‑volume service
• Member‑first mindset with attention to detail
• Leadership through accountability and example

• Ability to stand and walk for extended periods
• Ability to lift up to 40 pounds
• Ability to work both indoor and outdoor events during varied Western New York seasonal conditions

• Opportunities for professional growth within club operations
• Golf privileges
• Complimentary meals
• Health benefits (if applicable)
• Paid time off (based on eligibility)