Store Manager- Sales

Position Overview

The Store Manager leads Mattress Firm’s vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role leads selling programs, drives related KPI results, and supports the omni‑channel experience.

• Lead and coach associates to develop their skills and performance, fostering a collaborative and motivated team.
• Conduct new hire onboarding, one‑on‑one meetings, develop team "bio book," and hold 30‑60‑90‑day check‑ins.
• Perform workforce management activities (store staffing schedule, reconciling punches, etc.) utilizing Operations team support and tools.
• Ensure company policies, appearance and functionality standards, and state regulations are followed.
• Represent the company brand professionally in all internal and external interactions.
• Follow procedures for product transfers to ensure proper inventory documentation.
• Plan strategically, analyze reporting to determine staffing levels, and partner with leadership to adjust staffing.
• Provide technical and product knowledge to associates and customers; act as subject matter expert.
• Analyze reporting to identify skill gaps and address through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy.
• Ensure timely opening and closing procedures and manage stock inventory levels.
• Follow all cash handling procedures, payment acceptance, deposit processes, and invoicing policies.
• Maintain awareness of competition, advertisements, and services; develop strategies to counter.
• Conduct store level inventory processes and research discrepancies.
• Partner with leadership and corporate partners as needed.
• Execute company initiatives and other supervisor‑requested activities.

• Ability to stand or sit for 8+ hours at a time.
• Ability to lift, push or pull 50+ pounds.
• Strong communication and coaching skills.
• Experience in retail store management or related field.

Competitive pay range of $75,000–85,000 per year, depending on qualifications and experience. For eligible leadership and individual contributor roles, additional bonus opportunities may be available at the discretion of the Company. Base pay or uncapped commission, and pay is not guaranteed for a particular time.

• Excellent career growth opportunities through on‑the‑job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Base pay or uncapped commission and pay on‑demand.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. The Company is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Applications accepted until 07/31/2026.