Key Holder

Position Overview

As a Key Holder at 95 Nutrition, you’ll be trusted to lead store operations with confidence and independence. This role is more than opening and closing the store - it’s about creating a welcoming environment where customers feel supported on their health journey. You’ll educate and guide customers through our meal and supplement options, provide five-star service, and ensure the store runs smoothly.

With the freedom to own your shift and the support of a strong team behind you, you’ll play a key role in making healthy eating simple, approachable, and enjoyable.

• Open and close the store with confidence and care.
• Greet every customer with a smile and provide information about our services to help them get started or update them on what's new.
• Make every customer feel seen, heard, and excited about achieving their goals.
• Educate and recommend meals and supplement options based on customer goals and preferences.
• Share your knowledge of nutrition in a way that’s easy to understand.
• Upsell and cross-sell with purpose to help customers get the most out of their visit.
• Resolve questions and concerns with patience and professionalism.
• Handle transactions accurately and keep the store organized.
• Keep the store and freezer clean, stocked, and looking inviting.
• Let our customers know about promotions and sales to keep them coming back.
• Foster relationships with customers to help achieve their goals.
• Collaborate with teammates and help support a positive, high-performing environment.
• Have fun, while helping others!
• Other duties as assigned.

• Dependability is a must, follow a schedule and arrive on time.
• Reliable transportation.
• Self motivation and being able to work without supervision.
• Ability to prioritize tasks and manage time effectively is crucial when working alone.
• A sense of responsibility and adherence to company policies and procedures is crucial.
• Effective communication remains essential, including clear communication with customers, colleagues and management.

• Ability to stand for long periods of time.
• Able to lift products 40-50 pounds at a time.
• Bending and stooping.