Customer Service Desk Manager

Customer Service Desk Manager

Dash's Market is looking to fill a full time position for a Customer Service Desk Manager. This position working at and managing our customer service desk involves answering incoming phone calls, assisting customers with lottery, Western Union, bill paying, and return assistance.

This position involves balancing daily and weekly sales and requires computer skills. Applicants must have some experience in the bookkeeping area.

Managing this department involves training, developing and scheduling a small team.

Applicants must be able to work as early as 5am and have open availability, including weekends.

Shift times vary, depending on store needs.

We are looking for candidates who show:

• Strong customer service skills
• Strong leadership skills
• Friendly, positive attitude
• Professional appearance
• Professional communication skills
• Consistent work history

Working at Dash's Market in a full time position offers many amazing benefits:

• Flexible scheduling
• Health care benefits
• Paid time off
• Paid holidays
• Scholarship program
• 401K program

Requirements:

• Some accounting/cash balancing experience
• Previous experience as a cashier
• Flexible availability
• Reliable transportation
• Comfortable working with customers
• Comfortable handling cash
• Must be able to pass security test
• Multitasking abilities

Since 1923, The Dash family has prided themselves as being old fashioned grocers that have incorporated cutting edge ideas into their business. They have prospered and evolved in the very competitive food industry in Western New York. Today they have four locations that focus on providing great customer service and selling the finest, freshest products available.