Retail Production Associate

Selective Staffing Solutions is partnering with a mission-driven nonprofit organization that is dedicated to helping individuals and families overcome barriers, build independence, and reach their full potential through the power of work. We are looking for a Retail Production Associate to join their team! This is an active, hands-on position for someone who enjoys working with merchandise, staying busy, and providing excellent customer service in a team-oriented environment.

As a Retail Production Associate, you’ll play an important role in preparing donated merchandise for sale and keeping the store organized, stocked, and inviting for customers. Depending on the area you are working in, you may focus on Hardlines (housewares, electronics, collectibles, etc.) or Softlines (clothing, shoes, handbags, and accessories).

Merchandise Processing Sort donated merchandise into salable, salvage, and trash categories according to company guidelines. Inspect merchandise for quality, condition, functionality, and resale value. Price merchandise using established pricing guidelines and identify special or higher-value items. Learn and recognize current brands, designer labels, collectibles, vintage items, and industry trends. For apparel, inspect items for stains, tears, odors, missing buttons, broken zippers, and other quality concerns.

Sort, tag, size, and hang clothing for placement on the sales floor. Maintain accurate production, sorting, hanging, and salvage counts.

Sales Floor Support Transport merchandise to the sales floor and stock shelves, racks, and displays. Rotate merchandise and perform markdowns according to company procedures. Maintain attractive, organized, and well-stocked sales areas. Assist with floor running, apparel rotation, and cleaning dressing rooms as needed. Keep processing and pricing areas clean and organized. Transport trash to the compactor/dumpster and operate the compactor as needed.

Customer & Donor Service Provide exceptional customer service and create a positive shopping experience. Assist customers with questions and merchandise. Assist at the donor door and help load and unload donated goods and apparel as needed. Develop positive working relationships with customers, donors, and team members.

Safety & Teamwork Follow all company policies, procedures, and safety guidelines. Report safety hazards, injuries, or other concerns to the Retail Store Manager. Work effectively both independently and as part of a team. Adapt to changing priorities and assist wherever needed to support store operations. Consistently meet established quality and productivity goals.

This is more than a traditional retail position. Your work helps support a nonprofit mission focused on creating opportunities, building independence, and helping people reach their full potential. If you enjoy staying active, working with merchandise, meeting people, and being part of a team that makes a difference in the community, we'd love to hear from you!