Retail Associates

The Sales Associate

The Sales Associate is responsible for providing first-in-class service to all fans within any merchandise space during all events at Key Bank Center, including Buffalo Sabres and Buffalo Bandits games, concerts, and a variety of other special events. To excel in this role, a qualified candidate must have high attention to detail, a strong work ethic, be outgoing, and willing to talk to people.

• Responsible for answering customer questions and providing assistance to customers at point of sale (POS) system.
• Be familiar with store merchandise to speak knowledgeably to customers, be willing to learn about special items we carry such as jerseys differences and sizing along with vendor recognition.
• Assist with store merchandising, product display, inventory levels, and store cleanliness.
• Assisting with warehouse duties, such as: receiving merchandise, verifying packaging slips, tagging items, creating box labels and maintaining inventory controls.
• Ensure that customers are serviced at the highest level. Being able to recognize when you need more help from other associates or management to maintain a fast service pace and excellent service during work shifts.

This role pays $16.00 an hour. This is a part-time role and must have the flexibility to work extended hours, evenings, weekends and holidays.

• Must be at least 18 years of age.
• Have a high school diploma or equivalent.
• Point of Sale Terminal (POS) system experience preferred.
• Must be able to lift up to fifty (50) pounds.
• Ability to address and resolve customer issues.

Wednesday, September 2nd

10am-6pm

At Key Bank Center

Free parking at the Key Bank Center ramp (Illinois St. ramp attached to the Arena)