Floor Leader

Company Description

Buckle operates over 440 retail stores in 42 states and is recognized as a leading denim destination, exceeding $1 billion in annual sales. The company’s success is driven by more than 9,000 teammates who are dedicated to Buckle’s mission of creating the most enjoyable shopping experience possible for guests. Buckle offers competitive wages, flexible scheduling, and a generous employee discount, along with an excellent benefits package for full-time teammates.

The company is an equal opportunity employer committed to fostering a diverse and inclusive workforce. Candidates can visit (Use the "Apply for this Job" box below). to learn more about career opportunities and company culture.

The Floor Leader is a full-time, on-site role located in Buffalo, NY. This role supports the store leadership team by driving sales, delivering an exceptional guest experience, and maintaining Buckle’s visual and operational standards on the sales floor. Day-to-day responsibilities include coaching and motivating teammates, assisting guests with product selection and styling, and ensuring merchandise is well-presented, sized, and replenished. The Floor Leader helps execute store promotions, monitors performance metrics, and supports opening and closing procedures, including cash handling and store cleanliness.

This position serves as a role model for Buckle’s culture, focusing on teamwork, communication, and a guest-first mindset.

• Strong retail, customer service, and guest engagement skills, with the ability to build rapport and provide personalized shopping experiences.
• Leadership and team support skills, including coaching, mentoring, delegating tasks, and promoting a collaborative work environment.
• Solid organizational and time management skills to manage floor activities, prioritize tasks, and support store operations efficiently.
• Ability to understand and work with sales goals, key performance indicators, and basic cash-handling procedures.
• Attention to detail in merchandising, visual presentation, and maintaining store standards and cleanliness.
• Effective verbal and written communication skills and comfort working in a fast-paced, guest-focused environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, as needed.
• Previous retail or fashion experience is preferred; a high school diploma or equivalent is beneficial.