Inside Sales Representative; DSDC

Overview

Requisition I D: 916124 Store #: E00814 Selling - District 50 FIELD
Position
:
Full-Time Total Rewards: Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, Lens Crafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

The District Sales Development Consultant (DSDC) works with Account Executives to achieve District performance goals. The role is jointly responsible for sales revenues, superior customer relations and engaging more customers in key strategic initiatives. Deliverables include new customer prospecting and acquisition, growth of ECP's business and loyalty through branded products, marketing strategies, service excellence and technical superiority. They will use corporate applications to document, plan, monitor, and meet sales objectives.

The DSDC will develop strong virtual relationships with Account Executives, Brand Specialists, Initiatives team, and lab customer service to ensure successful customer relations. This person will consistently achieve established sales goals, managed care optimization and practice growth. The DSDC must communicate on an ongoing basis with their DSM regarding personal development, sales results, and action plans leveraging knowledge they gain through 1-1s, call-ins, and other communications.

• Works collaboratively with their Account Executive partners to monitor and analyze changes in the market, competitor activity and customer base, and adjusts sales tactics
• Prospect and qualify new customers and partner internally to build an acquisition strategy
• Drive engagement in key initiatives through virtual product trainings, educational presentations, managed care trainings with focus on specific account types
• Partner with Specialists to drive Essilor branded growth, training opportunities, and influence with current initiatives
• Reviews cycle plan, market conditions, Essilor KPIs and customer needs with DSM to plan sales strategy and refine call schedules (Build strategy for all account types, Create in-depth strategy for key accounts)
• Partners with lab virtually, to identify account opportunities and adjust call schedules and business plans
• Utilizes Brand Sales strategy to develop trusted partnerships with ECPS to grow branded product sales and overall business
• Determines customer needs and positions Essilor premium branded products, programs & services to effectively meet customer needs
• Uses tools and software effectively to manage District accounts (SFDC, QLIK, PFM, etc)
• Uses consultative selling approach with customers to drive immediate sales and long-term business
• Varies selling approach based on segmentation, audience and ECPs' business approach
• Anticipates and addresses customer needs and issues proactively, resolves customer issues in a timely manner and uses the opportunity to build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional Essilor image
• Demonstrates an obsession for customer service through customer…