Account Representative; Inside Sales

Compensation & Schedule

• Competitive base salary plus quarterly uncapped commission (target ~30%) with commission guaranteed for the first quarter (ramp support from day
  1).
• Hybrid schedule: 3 days per week onsite, with schedule options (ET): 9:30AM–6:30PM or 10:00AM–7:00PM.
• Candidates may be based in Buffalo, NY or Scottsdale, AZ.

Ingram Micro is expanding its SMB (Small & Medium Business) segment and hiring 20+ Account Representatives to drive momentum and capture new opportunities across its reseller base. This is a high‑energy, customer‑facing role where you will own and grow a portfolio of accounts, drive revenue, and deliver an exceptional customer experience.

• Own and grow a portfolio of approximately 125 reseller accounts, including new and established customers.
• Build strong relationships and serve as a primary point of contact and escalation.
• Spot and act on opportunities to increase revenue, margin, and product adoption.
• Drive day‑to‑day sales activity, including quoting, follow‑ups, and closing opportunities.
• Proactively engage customers to uncover new business needs and position solutions.
• Partner cross‑functionally with internal teams and vendors to drive results.
• Prioritize effectively in a high‑volume, fast‑paced environment.
• Set clear expectations and follow through with urgency and accuracy.

• Consistently driving revenue and growth across the account base.
• Building strong, trusted relationships with customers.
• Managing multiple priorities while maintaining speed and accuracy.
• Taking ownership and delivering results with minimal supervision.

We’re looking for someone proactive, resilient, and action‑oriented—someone who doesn’t wait for opportunities but goes after them.

• Strong communication skills (written and verbal).
• Ability to influence and persuade customers and partners.
• Customer‑focused mindset with a drive to deliver results.
• Comfort working in a fast‑paced, high‑volume environment.
• Strong organizational skills and ability to prioritize effectively.
• Ability to collaborate and build relationships across teams.
• Resilient and adaptable in a dynamic environment.

• 2+ years of sales or customer service experience (any industry) OR 1+ year of experience in technology, distribution, or a related field.
• High school diploma or equivalent required (Bachelor’s degree preferred).
• Basic proficiency in Microsoft Excel and Word.

• Base pay range: USD $44,500.00 – $75,600.00 per year, depending on location and role.
• Additional rewards: merit increases, annual bonus, and sales incentives, allocated based on position level and performance.
• Health care benefits, paid time off, parental leave, 401(k) plan with company match.
• Short‑term and long‑term disability coverage, basic life insurance, and wellbeing benefits.

Successful candidates will be required to pass a drug test and a pre‑employment background check.

Ingram Micro Inc. is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.