Market Manager

Responsibilities

• Develop and maintain strong relationships with Empire Merchants distributors (Upstate and Metro) to achieve agreed-upon distribution and sales objectives.
• Partner with the New York Regional Manager to identify high-impact strategies and prioritize efforts aligned with organizational goals.
• Serve as the primary contact for distributor sales teams (Upstate and Metro) ensuring clear communication of local and national objectives, programs, and sales initiatives.
• Maintain accurate pricing structures and collaborate with FP&A to update PSM.
• Manage purchase orders, maintain appropriate inventory levels, and communicate consistently with operations partners.
• Submit invoices on time to maintain accurate accounts receivable records and complete bill-backs in TPM.
• Collaborate with distributor partners to develop programming that supports KPI achievement.
• Educate distributor sales teams, including GSMs, on brand priorities, education, programs, and execution expectations. Also, educate Heaven Hill sales team on key programs, and execution expectations.
• Maintain a strong presence in distributor offices and regularly meet with sales representatives and management to drive alignment with Heaven Hill Brands’ goals, including leading quarterly business reviews and assist with Top-to-Top Meetings between Heaven Hill and Empire Merchants.
• Conduct in-market workdays independently and alongside distributor sales team.
• Ensure timely execution of National Account mandates and pricing requests.
• Lead new product launches to achieve volume and distribution targets.
• Review program performance and execution updates with distributor management.
• Maintain accurate records of distributor profiles, organizational structures, and competitive brand alignments.
• Manage personal T&E expenses and local SAB and LMF budgets responsibly.
• Stay current on customer, consumer and competitive trends.
• Maintain knowledge of all applicable laws, regulations, and policies affecting the market, and keep management informed of relevant changes.

• Bachelor’s degree in Business Administration, Management, Marketing, or related field; may consider equivalent experience for education
• Minimum five (5) years’ sales experience in the spirits or wine industry
• Strong analytical skills, including the ability to gather data from multiple sources and present insights effectively to diverse audiences.
• Strong knowledge of sales and marketing principles, including product promotion, sales strategy, customer engagement, and sales systems.
• Excellent critical thinking and problem-solving skills, with the ability to evaluate options and recommend effective solutions.
• Effective leadership and presentation skills
• Strong oral and written communication skills
• Strong interpersonal and relationship-building skills.
• Customer-centric mindset with strong negotiation and business development capabilities.
• Proficient using Microsoft Office including Microsoft Word, Excel, and Power Point
• Proficiency with distributor databases and tools used for business communication and analytics.
• Ability to travel up to 50%
• Valid Driver’s License Required