Sales Manager

About the Organization:
Deliver an exceptional experience. Make a real impact. Grow with us.

At Greenlight Networks, we're not just building a network—we're building stronger, more connected communities. Founded in 2011, Greenlight Networks designs, builds, and operates a high-speed fiber‑optic network delivering internet speeds up to 8 Gigabits per second to homes and small businesses. Today, we serve more than 225,000 homes and nearly 10,000 businesses across New York, with continued expansion into Pennsylvania and Baltimore.

Our mission is to connect our communities by delivering the best internet experience and providing our customers the freedom to work, play, and live without limits!

Category Sales and Marketing

Full-Time/Part-Time Full-Time

Location Buffalo, NY

The Sales Manager is responsible for leading and developing a team of Direct Sales Associates focused on residential, door‑to‑door sales. This role drives sales performance through day‑to‑day leadership, coaching, and oversight of team activities, ensuring alignment with established sales targets and company objectives.

The Sales Manager works closely with the Director of Revenue and Sales Trainer to support the development of sales talent, reinforce effective sales practices, and maintain consistent execution of sales strategies. This position plays a key role in managing field operations, monitoring performance, and fostering a results‑driven team environment.

• Assist recruiting efforts, including sourcing candidates and conducting interviews. Coordinate interview schedules with Human Resources and the Director.
• Provide feedback and recommendations to ensure high‑quality hiring decisions.
• Manage a team of Direct Sales Associates.

• Run and partner with others on the team to lead daily sales meetings, morning kick‑offs, and in‑field team huddles. Review individual and team quotas, adjusting goals and territory assignments as needed.
• Manage and optimize sales territories for maximum team efficiency and impact.
• Manage the individual team member's hours, track daily punches, and approve your team member's timecards.

• Identify underperforming reps in collaboration with leadership and assist in performance improvements plan creation and execution. Conduct field shadowing sessions to observe sales interactions and deliver real‑time coaching.
• Promote accountability, motivation, and consistent skill‑building across the team.

• Work alongside Direct Sales Associates (DSAs) in the field to lead by example.
• Provide support with challenging customer interactions and closing deals when needed.
• Ensure adherence to all Greenlight Networks policies, including proper uniform, s, and delivery of door hangers and other branded materials.

• Oversee Spotio data entry and updates, including weekly order tracking and new territory assignments. Drive sales activity and territory performance, reporting accuracy, adoption, and data integrity of the sales activity tracking platform (Spotio).
• Understand the (buyflow) order entry platform and installation scheduling process as it relates to the sales team.
• Monitor daily and monthly sales via the sales dashboard.

• Represent Greenlight Networks at local community and marketing events.
• Plan and coordinate team attendance at 1–2 events per month to drive brand awareness and lead generation.
• Work collaboratively with marketing team members; including local events, guerilla marketing efforts, providing community feedback and intel, and participating in social media efforts to expand awareness.

• Manage ordering and distribution of marketing materials in collaboration with internal marketing partners.
• Support new hire onboarding and ongoing training initiatives.

• Proven experience in door‑to‑door sales with a track record of success. Prior leadership, mentoring, or coaching experience preferred.
• Strong interpersonal and communication skills with the ability to influence and inspire.
• Team player with a positive…