Account Manager (Ad Pro

Account Manager (Ad Pro) page is loaded## Account Manager (Ad Pro) locations:
Buffalo, NYtime type:
Full time posted on:
Posted 29 Days Agojob requisition :
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** LEGENDS GLOBAL
** Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
** Join us to make legends happen**!
** THE ROLE
** The Account Manager will lead day-to-day operations for customer relationships with a focus on providing our customers/partners world-class service and strategic solutions resulting in increased customer retention and revenue.  The Account Manager oversees customer orders from start to finish to ensure completion, accuracy, and customer satisfaction.
** ESSENTIAL DUTES AND RESPONSIBILITIES
** The Account Manager plays a vital role in the Company. Other duties may be assigned to meet business needs. The essential duties and responsibilities of the position include:
* Manage all aspects of current customer relationships
* Actively engage and plan with current customers, proactively, to achieve their goals
* Meet with current accounts, in person or virtual, on a regular basis (weekly, monthly, quarterly)
* Enhance current customer relationships with focus on new/improved branded merchandise solutions to meet their needs or goals for a project
* Lead all aspects of customer engagement: customer meetings, proposals, ideation for branded solutions, securing orders, entering orders, customer satisfaction and follow up after an order or project, etc.
* Use creative thinking and industry knowledge to curate the best solutions for a customer/partner and drive the best ROI for their business
* Responsibility and accountability for individual and department revenue growth targets and budget management
* Manage all customer/partner deliverables (solutions proposals, orders, achieving targeted in hands dates, etc.) to ensure quality standards and client expectations are met and we are compliant with all licensing guidelines (where applicable)
* Support corporate sales team for all aspects of current customer or new relationships
* Utilize CRM as a tool for customer management and revenue generation
* Work with other departments to ensure satisfactory fulfillment of all client deliverables/communication
* Strive to achieve company and department goals and objectives
* Develop strong, long-term relationships with both customers and co-workers
** SUPERVISORY RESPONSIBILITIES
** Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
** QUALIFICATIONS
* * To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** EDUCATION AND/OR EXPERIENCE
*** A bachelor’s degree
* A minimum of one year of experience in a similar position, or
* An equivalent combination of education and experience (preferably in customer service, marketing or sports management)
* Proficient in Microsoft Office products, invoicing systems, CRM
*
* SKILLS AND ABILITIES

*** Good interpersonal and customer service skills, well-developed verbal and written communication skills, and the ability to work with internal and external clients
* General business acumen with a focus on business strategy and branded solutions strategy
* Strong personal management, communication, time management and organizational skills; proven ability to multi-task and manage projects on strict deadlines
* Professional image and demeanor; strong ability to work well with co-workers and supervisors in team environment
* Possess high degree of discretion and…