SaaS Account Executive — Higher Ed Revenue Growth

Account Executive

At the forefront of our growth, working exclusively with prospective clients to show how our innovative solutions can change the game, AEs own the full sales cycle—from prospecting to closing. You’ll build a thriving pipeline through creative outreach, strategic follow-ups, and consultative, problem‑solving demos that turn higher‑ed leaders into long‑term partners. Success in this role looks like crushing quota, building meaningful relationships, and partnering closely with Marketing, SDRs, and Client Success to ensure a smooth journey from first conversation to signed contract.

Typical

Experience:

2–5 years of SaaS sales or higher‑ed tech experience with a proven track record of exceeding quota. Consultative selling chops, CRM fluency (Hub Spot a plus), and a relentless, creative drive to win.

OTE: $160,000 ($80,000 base + $80,000 variable, 50/50 split)

The driving force behind making sure our clients don’t just renew their contracts—they expand their use of Mongoose and can’t imagine life without us. AMs own the renewal process and lead expansion efforts by building rock‑solid relationships, conducting Mongoose Quarterly Reviews, and partnering closely with a dedicated Customer Success Manager who drives adoption and value realization. Success looks like increasing client retention and hitting both renewal and expansion quotas through strategic account planning and referential selling.

Typical

Experience:

Proven success carrying a renewal and/or expansion quota in a B2B SaaS environment. Relationship‑builder with strong consultative communication skills, data‑informed decision making, and CRM experience (Hub Spot a plus).

OTE: $150,000 ($80,000 base + $70,000 variable)

Serve as strategic partners to our customers—helping institutions translate communication into measurable outcomes. CSMs lead onboarding and implementation, drive adoption, interpret engagement data, and guide customers in optimizing their communication strategies using Mongoose’s Conversation Intelligence Platform. Working hand‑in‑hand with Account Managers, CSMs identify growth opportunities, mitigate risk, and position Mongoose as a critical, campus‑wide solution. Success looks like high adoption, healthy customers, and measurable institutional outcomes.

Typical

Experience:

Customer‑first mindset with strong analytical and project management skills. Experience in higher‑ed or SaaS is a plus—and we value candidates who’ve worked on a college or university campus (admissions, advising, enrollment management, student affairs, alumni relations, etc.), even without a traditional CSM title.

OTE: $75,000 ($65,000 base + $10,000 variable)

• Passion for Higher Ed:
  You care about the work colleges and universities do and are excited about helping them serve students, families, and alumni better through smarter communication.
• Relationship‑Driven Mindset:
  Whether you’re selling, renewing, or supporting, you know how to build trust quickly and become a true partner to the people you work with.
• Consultative Communication:
  You ask the right questions, listen carefully, and translate complex ideas into clear, actionable insights that resonate with decision‑makers.
• Data‑Informed Approach:
  You use data as a secret weapon—tracking what matters, spotting trends, and turning insights into action. CRM experience (Hub Spot a plus) is valuable across all three roles.
• Collaboration at the Core:
  Revenue is a team sport  thrive in a partnership model where AEs, AMs, CSMs, Marketing, Product, and Leadership all work together to deliver outcomes.
• Grit and Adaptability:
  You bring resilience, curiosity, and a willingness to learn fast in a high‑growth, ever‑evolving SaaS environment.
• Higher Ed Knowledge (a Plus, Not a Must):
  Experience in higher‑ed is great, but it’s not a deal‑breaker. What matters most is your ability to learn fast, adapt quickly, and understand what makes this industry tick.

• Comprehensive medical, dental, and vision coverage
• 401K with company match: 100% of the 1st 3% and 50% of the next 2%
• Flexible PTO
• Competitive Leave Policies
• 13 paid holidays, including a week off between Christmas and New Year’s

At Mongoose, we believe that diversity drives innovation, and inclusion builds stronger teams. We are proud to be an equal opportunity employer and are committed to creating a workplace where everyone feels valued and empowered. We welcome applicants of all backgrounds, experiences, and perspectives, and we do not discriminate based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic.

If you need accommodations during the application process, please let us know—we’re here to help.