Sales Manager - Lexus

• Sales Managers work directly with all staff throughout the entire Sales process, from start to finish, ensuring compliance with Northtown’s policies and performance expectations.

• Sales Managers work directly with all staff throughout the entire Sales process, from start to finish, ensuring compliance with Northtown’s policies and performance expectations.

5 day shift, Saturdays required

Must be able to work and have availability Monday - Saturday 9am - 7pm

• Sales Process:
  Must be able to demonstrate, train, coach, and mentor the entire process with the sales team.
• Directing floor traffic:
  Traffic will be accurately entered each day store is open, into our CRM. Every inquiry of a vehicle shall be counted and documented, including walk in, guests from service inquiring about a vehicle, incoming phone calls, internet leads, etc.
• Management of Sales Process: management will be involved, early on, with all guests. Manager should be there to support the sales team throughout the entire sales process.
• Must follow the desking process set forth that is consistent and informative to ensure the sales process is being utilized.
• Customer follow-up:
  All customer activity involving the purchase of a vehicle, sold and unsold, must be followed-up.
• Support of Advanced TO for Financial Services and support the products, as well as mastering the Sales Manager contribution to sell a warranty
• Effectively lead and manage staff to ensure company objectives are being met.

• Previous success in an automotive sales role, for 3+ years required
• Previous Sales Management experience, minimum 3-5 years required
• Proven leadership skills
• Ability to operate smart phone, tablet and/or PC.
• Valid in-state driver’s license.
• Ability to read and comprehend instructions, both verbal and written