Business Development Representative

Business Development Representative (BDR)

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart.

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

Accelerate your career and help drive the future of technology. At Ingram Micro, we're seeking a motivated Business Development Representative (BDR) to support customer retention, renewals, and revenue growth across our technology portfolio. This is an excellent opportunity for early-career sales professionals, customer-focused professionals, or internal employees looking to transition into sales.

What You'll Do

• Drive customer retention, renewals, and net revenue retention (NRR).
• Identify upsell, cross-sell, and growth opportunities within existing accounts.
• Conduct proactive outreach through phone, email, and digital engagement activities.
• Build relationships with customers and understand their business needs.
• Support sales initiatives across Microsoft, cloud, Adobe, Google, and related technology solutions.
• Partner with internal teams and vendors to deliver customer success.
• Utilize CRM tools and data insights to manage activities and identify opportunities.

Required Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1+ years of experience in sales, business development, customer service, customer success, account management, retention, or renewals.
• Strong communication and relationship-building skills.
• Customer-focused mindset with a proactive, action-oriented approach.
• Strong organizational and time-management skills.
• Ability to work independently and manage multiple priorities.
• Proficiency with Microsoft Office applications.

Preferred Qualifications

• Experience in technology sales, SaaS, cloud, software, IT services, or channel distribution.
• Experience supporting renewals, retention, account growth, or NRR initiatives.
• Knowledge of Microsoft, Adobe, Google, or cloud technologies.
• Experience using Salesforce, Dynamics, Hub Spot, or similar CRM platforms.
• Analytical mindset with experience leveraging data to drive business decisions.
• Understanding of channel partners, distribution, or indirect sales models.

Why Join Ingram Micro?

• Launch or accelerate your sales career with a global technology leader.
• Gain exposure to cloud, AI, cybersecurity, and emerging technologies.
• Receive hands-on training, coaching, and mentorship.
• Grow your career through internal mobility and advancement opportunities.
• Make a direct impact on customer success and business growth

Let's shape tomorrow.

The typical base pay range for this role across the U.S. is USD $49,500.00 - $79,200.00 per year.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.

-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.