Medicare Temporary Support

Medicare Temporary Support - Buffalo, NY Responsibilities

• Provide essential assistance to the Medicare service team including scanning, processing of incoming and outgoing mail, saving documents, and printing materials as needed for timely client communication.
• Support the Medicare team by answering calls, scheduling appointments, and data entry tasks.
• Conduct confirmation calls and appointment reminders for all Medicare staff and ensure all necessary materials are provided to each client and internal contacts as necessary.
• Maintain a smooth flow of information with internal and external customers and staff.
• Participate in projects and other duties as requested or required.

• Knowledge of Microsoft Office, including Word, Excel, PowerPoint and experience navigating windows‑based software.
• Precise communication skills even under time constraints, detail‑oriented, and a high degree of follow‑through.
• Ability to work well individually as well as part of a team.
• Passion to make customers and coworkers feel important and valued.

• We are not a call‑center environment.
• We achieve success by building genuine relationships together, with our teams and clients.
• We are a family‑owned insurance broker (70+ years).
• We are deeply committed to the communities we serve and love to get involved.
• We work hard and play hard.

• Training, career development and growth opportunities.
• September 9th – February 26th, Monday‑Friday between 8 am‑4:30 pm business hours.
• Comfortable, family‑oriented culture, with an emphasis on work‑life balance.
• Paid parking.

The compensation range for this position takes many factors into consideration including but not limited to years of experience, training, skill set and licenses. A reasonable estimate of the current annual salary range is $17–19.50 per hour.

About Lawley Insurance
The Lawley Mission:
Lawley is a dynamic, independent regional firm of insurance professionals specializing in property and casualty, employee benefits and risk management consulting. We protect assets and minimize risk to help our customers avoid financial hardship. We strive to be the partner of choice for customers, insurance carriers and employees looking for long‑term relationships built on a foundation of trust.

We would love to welcome you to our Lawley Family! Take a look at our careers page to get more information on our current openings: